Labs Operations Coordinator

Whoop Boston, MA

About the Job

As the WHOOP Labs Operations Coordinator, you will perform intake/outtake responsibilities for research participants, assist the WHOOP Labs Recruiter in participant sourcing, and manage the day-to-day operations of WHOOP Labs.

This position will be in-person at the WHOOP Labs space in Boston. External applicants must currently reside in the Greater Boston Area in order to be considered.

Responsibilities:

    • Reports to the WHOOP Labs Recruiter as a member of the broader WHOOP Labs team
    • Leads research participant intake/outake and accompanying administrative responsibilities
    • Supports WHOOP Labs Recruiter in research participant sourcing responsibilities
    • Works collaboratively with Office Experience and WHOOP Labs teams to make sure day-to-day tasks are completed and the Lab is running optimally
    • Manages the upkeep of the Lab during working hours
    • Keep WHOOP Labs calendar organized and updated

Qualifications

    • Required 1+ year experience in an administrative or customer-facing position
    • Highly organized, detail-oriented with exceptional follow-up abilities
    • Strong written and verbal communication skills
    • Upbeat and positive attitude
    • Computer skills (basic Excel, GSuite, Calendly, Slack)
    • Demonstrated willingness to own manual/housekeeping aspects of the role
    • A passion for health and fitness