Labs Operations Coordinator
Whoop Boston, MA
About the Job
As the WHOOP Labs Operations Coordinator, you will perform intake/outtake responsibilities for research participants, assist the WHOOP Labs Recruiter in participant sourcing, and manage the day-to-day operations of WHOOP Labs.
This position will be in-person at the WHOOP Labs space in Boston. External applicants must currently reside in the Greater Boston Area in order to be considered.
Responsibilities:
- Reports to the WHOOP Labs Recruiter as a member of the broader WHOOP Labs team
- Leads research participant intake/outake and accompanying administrative responsibilities
- Supports WHOOP Labs Recruiter in research participant sourcing responsibilities
- Works collaboratively with Office Experience and WHOOP Labs teams to make sure day-to-day tasks are completed and the Lab is running optimally
- Manages the upkeep of the Lab during working hours
- Keep WHOOP Labs calendar organized and updated
Qualifications
- Required 1+ year experience in an administrative or customer-facing position
- Highly organized, detail-oriented with exceptional follow-up abilities
- Strong written and verbal communication skills
- Upbeat and positive attitude
- Computer skills (basic Excel, GSuite, Calendly, Slack)
- Demonstrated willingness to own manual/housekeeping aspects of the role
- A passion for health and fitness