Cashier- Part Time- Albany, NY

Whole Foods Market Albany, NY

About the Job

Do you have exceptional customer service skills? Do you love food? Are you ready to join a strong team to satisfy and delight our customers? Then we want YOU!

As a cashier, you will provide support to include assisting customers during the check-out process, performing all cash register functions, bagging groceries, and working at the customer service desk. You will also work to maintain attractive customer service displays and support the regional Customer Service vision.

What you will be doing:

  • Check out customer groceries efficiently and accurately

  • Uphold government regulations concerning sale of alcoholic beverages and taxation

  • Follow proper check, ATM, and credit procedures 

  • Use proper tares procedures when ringing up scalable items

  • Clean and stock Front End areas, including own register – changing tapes and ribbon as necessary

  • Follow all cash handling procedures – meeting and exceeding regional cashier variance policy

  • May assist with training of new Cashier and Courtesy Team Members

  • Assist supervisor in controlling customer flow and backed up lines – helping reduce customer waiting time

  • Proactively participate in Regional Front End programs as directed by leadership

  • Provide excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answer phones and pages promptly and courteously

  • Follows and comply, or ensure compliance, with established WFM procedures, including Weights and Measures, health and sanitation, clean and safe equipment and safe work practices

  • Perform opening, mid, and closing duties as assigned; ensure accuracy of signs and pricing

Qualities you have:

  • Demonstrate patience in dealing with customers and Team Members 

  • Strong basic math skills

  • Strong communication skills and willingness to work as part of a team

  • Ability to meet WFM customer service standards and deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors 

  • Ability to follow directions and procedures; effective time management and organization skills

  • Passion for natural foods and the mission of Whole Foods Market

  • Strong work ethic and ability to work in a fast-paced environment with a sense of urgency

  • Strong attention to detail

Things you will learn on-the-job and be expected to perform:

  • Proficiency with the Front-End Code Book and PLUs

  • Understanding of and compliance with WFM quality goals

Experience

  • No prior retail experience required. 

Physical Requirements / Working Conditions

  • Must be able to lift 50 pounds 

  • In an 8-hour work day: standing/walking 6-8 hours 

  • Hand use: single grasping, fine manipulation, pushing and pulling 

  • Work requires the following motions: bending, twisting, squatting and reaching

  • Exposure to FDA approved cleaning chemicals 

  • Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit

  • Ability to work a flexible schedule including nights, weekends, and holidays as needed

 All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.

Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. 

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.