Coordinator Quality CI Program

WellStar Health System Marietta, GA

About the Job


How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.


The Coordinator, Quality Clinical Integration Program is a dual reporting position supporting both the efforts of the WellStar Clinical Partners and the efforts as an Accountable Care Organization. This position reports to the Associate Vice President Population Health with a matrix reporting structure to the Associate Vice President, WellStar Clinical
Partners The person in this role will serve as the primary quality contact for and subject matter expert to the physician members of the Clinical Integration (CI) program. He/she will also serve as the liaison between the WellStar Clinical Partners organization, the Accountable Care Organization members and the WellStar Health System Quality Transformation Steering Committee.


In this role, the individual is responsible for the overall administration of the clinical quality metrics. Specifically, he/she will ensure reporting is timely and accurate, validate the metrics collected, and distribute metrics to key customers. In addition, he/she will provide education and support regarding quality initiatives.


As a liaison, the individual in this role must be able to communicate effectively and with a high level of regard for leadership positions and physician partners of the System. He/she will craft key messages in a manner that gains consensus and thoroughly explains the purpose of the information. The Coordinator, Quality CI Program will attend quality meetings, steering committee meetings and track agenda items and progress. He/she must be able to interpret requests of customers and create actionable metrics or appropriate reports.


He/she is responsible for the overall administration of the clinical quality metrics. Acts as a resource to existing or potential physician participants and is a primary contact for physicians who would like to propose new metrics measurements. The quality specialist is responsible for communicating metric changes and potential solutions to CI physician offices.


The Coordinator Quality CI Program must maintain current awareness of inpatient and ambulatory metrics as well as emergency regulations for reporting related to compliance and program operations. This individual will be a key participant in the transformation of WellStar as a preeminent integrated Health System.


Required Minimum Education

  • Bachelor’s degree in management or clinical arena with formal training in health care quality and/or population health or 10 to 15 years of clinical experience as Registered Nurse with quality focus.
    Master’s degree preferred.


Required Minimum Certification

  • Clinical credential or CPHQ preferred


Required Minimum Experience

  • Minimum of 5 yaesr of experience in a health care setting, including skill with quality reporting and analysis. Demonstrable understanding of healthcare compliance and/or regulatory reporting requirements. Demonstrated knowledge of and success in implementing quality improvement and/or population health interventions using systems thinking, formal process improvement methodologies, and proven quality improvement strategies (PDCA, Lean/Six Sigma).


Required Minimum Skills

  • Ability to self-direct and appropriately delegate. Ability to exercise judgment, problem solve, and make decisions consistent with WellStar philosophy, goals, and objectives. Demonstrated strong leadership, communication, project management, and team building skills. Excellent communication skills (written and oral) and
    the ability to present one’s self and/or ideas with clarity and compassion. Ability to create and maintain solid

We’d like to invite you on a career journey like no other! In return for your contributions, we’ll help you make the most of all life’s moments – on and off the job. Wellstar Total Rewards is designed to provide for your total well-being, including: Your Wellness, Your Pay, Your Future, Your Joy.  We think it’s pretty simple – we care for our team members and our team members care for the community.

Make a difference in patients’ lives… and your own! Here, it’s more than healthcare – it’s CareerCare!