Patient Care technician

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Job Details

  • Location: Brooklyn, NY, 11210
  • Date Posted: 2025-12-01
  • Employment Type: Full Time
  • Category: Patient Representatives
  • Req Number: 1652683
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Description

Wells Health is hiring a Hybrid Care Manager Pateint Care Technician to support seniors inside a Skilled Nursing Facility in New Jersey.

This role is in-person
You will be the on-site Wells representative who welcomes residents, helps them get started with services, and checks in with them weekly to ensure they are doing well and staying connected to care.

Responsibilities

  • Meet new residents and introduce them to Wells Health

  • Collect consent from residents

  • Schedule and coordinate telehealth appointments

  • Assist residents during telehealth sessions when needed

  • Complete weekly wellness check-ins with every assigned resident

  • Track changes in mood, engagement, attendance, safety, or family involvement

  • Report clinical or behavioral concerns to Wells the same day

  • Maintain strong working relationships with facility staff

What success looks like

  • Reliable weekly check-ins with every assigned resident

  • Residents understand and attend their scheduled sessions

  • Issues are escalated quickly 

  • Documentation is accurate and completed the same day

Requirements

  • Experience working with seniors in Skilled Nursing / Sub-Acute Rehab strongly preferred

  • CNA / social services / activities / admissions / case management background is useful

  • Strong communication and relationship-building skills

  • Highly organized and dependable — this role affects resident safety and support

Schedule

  • Part-time

  • Weekdays, on-site in the SNF + limited remote responsibilities

 

  • Performance incentives available based on consistency and resident engagement

If you have experience working with seniors and you enjoy a role that mixes relationship-building, coordination, and problem-solving, apply.