Advanced Product Sales

Vail Resorts Stowe, VT

About the Job

The Information Center is seeking an energetic, customer service representative to join the team. This is a great job for someone who excels in a fast-paced, customer interactive environment and enjoys helping our guest prepare for their visit to Stowe. Primary responsibilities involve answering inbound phone calls, identifying and resolving caller needs, assisting with online ticket purchases and answering inquiries about the mountain and all activities offered.


  • Switchboard and customer service phone skills.
  • Flexible schedule to include weekends and holidays
  • Excellent problem-solving, listening, communication and customer service skills.
  • Existing knowledge of the Stowe Mountain Resort and Stowe village highly desirable.
  • Strong computer knowledge
  • Previous RPOS/Guest Connect or similar ticketing software experience preferred.

We are looking for enthusiastic team players to join us in providing our guests with a superior recreational experience and an attitude of constant improvement and excellence. Great recreational benefits and resort discounts are available as well!

Stowe Mountain Resort is widely revered as the Ski Capital of the East. Located on Vermont's highest peak, Stowe is a renowned world-class, family-friendly destination, offering year-round amenities from skiing to rock climbing and zip-lining. Travelers are drawn from across the globe to this dynamic mountain and the legendary community of this passionate, quintessential New England ski town. Come join the Stowe Mountain team where you'll instantly feel at home.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.