Description
- Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.
- Representatives must use quality customer service techniques to ensure patient needs are met.
- Maintain professional interpersonal skills with patients, physicians and co-workers.
- Supports department operations as needed.
- Performs other duties as assigned.
- Complies with all policies and standards.
- For specific duties and responsibilities, refer to documentation provided by the department during orientation.
- Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients.
- Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
- Full time 40 hours per week.
- Monday-Friday.
- This is the day shift.
- High School Equivalent / GED required.
- 1+ years related experience as a Secretary/Receptionist preferred and
- Customer service experience preferably in the medical field required.
- Typing skills – 30 wpm.
- Excellent verbal/communication skills.
- Detail oriented.
- Basic computer knowledge.
- ICD9 coding and medical terminology.