We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany & Co.s continued legacy.
As Tiffany Store Managers, we embody the Tiffany brand with joy and inspire our teams to achieve excellence. We foster a winning spirit, leading by example to celebrate and cherish all clients. As agile entrepreneurs, we always seek out new opportunities to build long-lasting personal connections.
Thoughtful
Drive team accountability in delivering unparalleled service andachieving store KPIs (sales, client experience,operational excellence)
Demonstrate anentrepreneurialmindset and strategic vision that incorporate sales,clients and teams' development
Lead by example and actively coach the team on the sales floor, supporting professional growth and development
Possess a deep market understanding,insights on competitors' practicesand cultivate a strong network in respective communities to enhance the client experience
Ensure compliance withTiffany & LVMHprocedures; facilitate seamless collaboration between client-facing and operational teams
Create an inclusive and supportive team environment, centered on the belief that People Make the Difference
Curious
Inspire clients and teams through authentic brand storytelling, effectively conveying Tiffanys legacy of craftsmanship, brand commitment and integrity
Demonstrate active listening, connect with clients and teams by asking strategic questions and establishing lasting relationships
Collaborate with headquarters and regional teams to share feedback about store needs
Display professionalism and exercise agility, adapting behavior and implementing feedback, appropriately
Optimistic
Empower team to reach their potential, exercise resilience and celebrate innovation
Lead by example with a positive, ambitious and collaborative attitude, instilling an inclusive team culture of Joy
Motivate and guide team to exceed goals and strategically assume new, challenging assignments
Drive team adoption of new tools, systems, and ways of working
Your Profile
Minimum of 7-10 years of sales management experience
Sales and clienteling leader in an omnichannel luxury environment with proven track recordin achieving commercial results
Leadership and interpersonal skills: inspiring and trusted leader with demonstrated capability in recruitment, development and retention of talents for both client facing and operation teams
Passion for luxury retail environments; jewelry / watch expertise is a plus
Established high-end network; ability to cultivate connections and expand client-base
Organized and efficient, with track record in retail operational excellence and related digital tools and KPIs
Experience overseeing in-store operational and omnichannel activities, ensuring store inventory accuracy and accountability
Flexibility to work non-traditional hours, including days, nights, weekends, and holidays
Preferred: A college/university degree
Tiffany & Co. is formed from many facets - talented people who make our community stronger with their creativity, perspective, and lived experience. This is why diversity, equity, inclusion, and belonging (DEIB) are at the core of our business and our culture. Were committed to creating a more inclusive jewelry industry that empowers people of all backgrounds to shine and evolve to new heights.
We believe reaching your full potential requires a solid foundation, and your well-being is a central pillar.Tiffany employees are eligible for comprehensive benefits, including global benefits like adoption and surrogacy assistance, and parental leave, as well as programs that support mental, emotional, physical, and financial well-being. We also offer competitive pay, medical, dental, and eyecare, pension plans, paid time off, alongside other meaningful employee offerings.
We believe reaching your full potential requires a solid foundation, and your well-being is a central pillar.Tiffany employees are eligible for comprehensive benefits, including global benefits like adoption and surrogacy assistance, and parental leave, as well as programs that support mental, emotional, physical, and financial well-being. We also offer competitive pay, medical, dental, and eyecare, pension plans, paid time off, alongside other meaningful employee offerings.