Team Leader, Technical Operations

Thermo Fisher Scientific Allentown, PA

About the Job

How will you get here?


High School Diploma or GED, with a minimum of 6 years prior mechanical and process equipment experience in a GxP production environment. Associate or Bachelor degree preferred.


  • Supervise up to 10 employees working on multiple production lines in a clinical pharmaceutical manufacturing/packaging environment.

  • Apply Good Manufacturing Principles in all areas of responsibility.

  • Remain informed about business deliverables and priorities and create staff schedule to support setup, repair, predictive and preventative maintenance among other activities.

  • Monitor equipment trends.

  • Ensure adequate coverage and response in an environment where priorities may change.

  • Troubleshoot equipment setups and repairs as first frontline SME.

  • Write equipment procedures (SOPs).

  • Write investigations pertaining to equipment process and failures.

  • Review equipment documentation.

  • Performs new equipment Preventive Assessments.

  • Maintain equipment and components inventory quantities.

  • Responsible for process improvement and risk assessments regarding equipment processes.

  • Responsible for supporting Operations staff on delivering and meeting schedule timelines.

  • Responsible for supporting Process Engineering on diagnosis and repair of equipment.

  • Responsible for supporting equipment calibration or performing it.

  • Sustain a strong safety culture, every day.

  • Conduct training for Technical Operations and Process Technicians on their duties, company policies, and procedures.

  • Perform coaching and evaluation of Technical Operators and Process Technicians.

  • Assess technical development needs of staff and create plans to continually enhance skillsets and business acumen.

  • Act in a professional and approachable manner. Possess strong interpersonal, listening and communication skills. Work collaboratively, and in tandem with peer Production leaders.

  • Demonstrate and promote the company vision of the 4 I’s: Integrity, Intensity, Innovation, and Involvement. Act as a role model leader.

  • Apply Good Manufacturing Principles in all areas of responsibility.

  • Investigate and write process deviations, identify root causes, and implement corrective actions.

  • Write Change Controls pertaining to equipment projects.

  • Performs other duties as assigned to meet the needs of business.

Knowledge, Skills, Abilities

  • Mechanical, electrical, or equivalent experience preferred.

  • Strong level of mechanical aptitude to be assessed by testing.

  • A minimum of 1 year of progressive people management and leadership experience, serving as a role model for diversity and inclusion.

  • Strong technical writing skills and ability to create Standard Operating Procedures, technical documentation, and communication memos.

  • 5 years + in equipment repair and preventative maintenance.

  • 2 years + leading or self-directing including preventative maintenance scheduling.

  • Proven ability to work with minimal supervision and accurately prioritize multiple tasks.

  • Experience or familiarity with Maximo asset management software preferred.

  • Microsoft Word and Outlook experience preferred.

  • Mastery of skills required to read, understand, and adhere to the SOPs and policies of a GMP environment.

  • Knowledge of Quality systems and standards.

  • Familiarity with Engineering principles and practices.

  • Familiarity with of human resources practices.

  • Ability to think critically and problem solve.

  • Decision making skills.

  • Communication and influence skills.

  • Conflict Management abilities.

  • Cultivation of collaboration and teamwork.

  • Adaptability, and ability to multi-task in an environment where priorities may change on a daily basis.

  • Ability to work overtime

  • Ability to work different shifts at time

Physical Requirements

  • Lifting, standing, sitting, walking, and squatting. Ability to lift and load up to 70 pounds of materials onto a machine.

  • The position is exposed to cold temperatures, below 32 degrees, for more than one hour at a time. The position will be exposed to atmospheric conditions could require special personal protection equipment. 

  • Must be able to stand continuously (95%-100%)

  • Must be able to walk frequently (50% - 79%)

  • Must be able to bend frequently (50%-79%)

  • Must be able to squat (up to 49%)

  • Must be able to reach above shoulder level.

  • Vision requirements for this position: close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision, peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision) and the ability to adjust focus.

  • Incumbent must meet applicable visual acuity/color blindness standards.

  • Personal Protective Equipment Certification (PPE) including but not limited to filtering face masks, PAPR, N-95 masks, half face masks, and safety glasses is required to perform this position.