Field Application, Staff Scientist (Nucleic Acid/RNA)(REMOTE)

When you are part of the team at Thermo Fisher Scientific, you’ll do important work, and you’ll be valued and recognized for your performance. With dedicated managers and inspiring coworkers to support you, you’ll find the resources and opportunities to make significant contributions to the world.

How will you make an impact

Provides scientific expertise and applications support and training to customers on Thermo Fisher Scientific's nucleic acid therapeutic products and services through a variety of interfaces including in-person, phone and email communications. Partners with business development managers in the field to deliver nucleic acid therapeutic pre- and post-sales related customer support activities and tackle customer issues optimally. Acts as a trusted authority to our customers, thereby increasing customer satisfaction and loyalty and contributing to the overall success of the business.

Supported Products: Nucleic Acid Therapeutic Development

What will you do

Pre-Sales Support

• Performs process development consultancy at customer or company sites for drug design and development
• Prepares and presents seminars to wide array of audiences including international conferences and webinars
• Identify and collaborate on customer technical/new applications related to the Thermo Fisher Scientific NATx workflow.

Post-Sales Support

• Provide process development optimization expertise to customers in their laboratories or as an instructor at Thermo Fisher Scientific training centers.
• Provides troubleshooting support to customers in the field or by phone/email.
• Resolves and/or advances customer issues & complaints.

Other Roles & Responsibilities

• Acquire and maintain subject matter expertise related to nucleic acid therapeutic manufacturing platforms/applications/workflows.
• Participate in team meeting and technology roadmaps advising on technical trends going on in the region by relating customer unmet needs and new product opportunities to the appropriate internal partners.
• May be required to perform other related duties as required and/or assigned.

How will you get here

Education

Requires a Master’s or PhD in Biology, BioChemistry, Chemical Engineering or related scientific field. Manufacturing / process development experience required.

Experience

• Requires a minimum of 3+ years of manufacturing or related work experience.
• Hands-on experience in cell, RNA and/or gene therapy manufacturing is crucial.
• Experience in presenting technical materials in written and verbal form is critical. Experience in a customer-facing role and/or providing technical and scientific presentations to a variety of audiences is strongly preferred.

Knowledge, Skills, Abilities

• Is able to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.
• Capable of working independently. Is self-motivated and proactive.
• Demonstrates clear and concise communications and is capable of interacting with a diverse population of internal and external contacts.
• Is customer-centric and keenly aware of markets, trends and competitors
• Typically works remotely from home office.
• Travel up to 50 %.
• Responsible to effectively run schedule and resolve scheduling conflicts
• Valid Driver’s license is required.
• Most duties are performed at field locations which may require walking within customer facilities, standing while giving presentations or conducting meetings and sitting to complete reports and sales calls.
• Demonstrations may require moving equipment and manual dexterity and ability to lift up to 50 pounds
• Significant experience in a marketing role/product management, life sciences preferred

About Thermo Fisher Scientific
Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com.