Ecom Fulfillment Bike Builder & Web Product Conten

Sun & Ski Sports Stafford, TX

About the Job

OVERVIEW

Sun & Ski specializes in making adventurous outdoor dreams come true by outfitting customers with quality merchandise, delivering exceptional service and outstanding values. With 30 retail stores, Sun & Ski is one of the top specialty sporting goods merchants in the country for skiing, snowboarding, cycling and running

SUMMARY

We are currently searching for an Ecom Fulfillment Bike Builder & Web Product Content Associate to work in our Ecommerce department. If you're a problem solver and you've got the initiative to help drive internet sales, we're ready for you. Sun & Ski specializes in making adventurous outdoor dreams come true by outfitting customers with quality merchandise, delivering exceptional service and outstanding values. With 30 retail stores, Sun & Ski is one of the top specialty sporting goods merchants in the country for skiing, snowboarding, cycling and running.

RESPONSIBILITIES

  • Focused on the customer, our ride-ready shipping offers customers a top-notch experience right out of the box.
  • Inspecting bikes received from vendors.
  • Perform assembly and adjustment in an accurate and timely manner, while maintaining the integrity of the bike.
  • Adhere to safety procedures regarding lifting and use of tools and equipment.
  • Maintain an organized and clean work area.
  • Adhere to safety procedures regarding lifting and use of tools and equipment.
  • Maintain an organized and clean work area.
  • Boxing bikes for shipping to customers at their home or pick up at one of our retail stores.
  • Prepping our demo bike fleet to be repurposed for sale to customers.
  • Documenting and photographing bikes for the website.
  • Assist in photography & content for bikes and bike-related products for the website.
  • This position will also require the uploading of product descriptions, details, and media for products.
  • Monitor incoming product Purchase Orders for new SKUs for the website.
  • Communicate with vendors and merchandisers via email, phone, and in person.
  • Gather vendor-provided product copy, specifications, photographs, and video.
  • Produce unique copy for products to differentiate product listings from competitors.
  • Enter product data into the Product Information Management tool.
  • Assist in photography and copywriting for in-house brand products and special-make-up products.
  • Categorize, optimize and assist in the merchandising of online products for maximum visibility.
  • Partner with Digital Merchandisers, Buyers, Marketing, and Customer Service teams to ensure that product is set up accurately and maintained appropriately.
  • Assist in determining product availability needs as well as sale and clearance strategies.
  • Receive written/verbal instructions from product specialists, coordinators, and managers.
  • Perform a combination of tasks to support E-commerce operations.
  • Work is monitored and controlled (e.g., through spot checks, complete review, or subsequent processing) for both quantity and quality.
  • Assist in identifying new opportunities for eCommerce.
  • Other projects as assigned.


REQUIREMENTS

  • Participate in and have general product knowledge in some of the following sports: Snow Skiing, Snowboarding, Running, Water Skiing/Wakeboarding and/or Cycling.
  • Must have excellent oral and written communication skills.
  • Ability to work quickly, efficiently and accurately.
  • Strong organizational skills and attention to detail.
  • 2 or more years of bike building experience.
  • Bike repair and mechanical technician knowledge a plus.
  • Knowledge of all bike-building standards for various models.
  • Preferred: Bike industry, retail and/or Customer Service experience.
  • Communicate professionally via email, instant messenger, and phone.
  • Must have experience with the Microsoft Office Suite (Excel, Outlook, and Word.)
  • Able to work off a large spreadsheet with information that is stored in several places (Dropbox, Google Docs, Excel, etc.)
  • Experience with computer graphics and production skills (Photoshop.)
  • Must have superior attention to detail, as well as, analytical and problem-solving skills.
  • Must be a self-starter and can work with little daily supervision.
  • Some college coursework completed.
  • Must have organizational and time management skills, with the ability to multitask.
  • Ability to work both collaboratively and independently.

Work Shift Availability:

Up to 40 hours/week (typically Mon thru Fri 8am - 6pm, with some nights/weekends)

Local candidates preferred. No relocation assistance provided.