The Plant Quality Engineering Manager (PQEM) is responsible for all aspects of product conformity at the Warren Truck Assembly Plant. The PQEM reports directly to the Quality Center Manager and manages the Product Quality team on all product quality related issues. With unquestioned integrity and strength of conviction, the PQM responds to manufacturing quality issues and manages product changes. The Product Quality Engineering Manager will build effective relationships with both Salaried and Hourly, Assembly Plant and Corporate, to lead projects, validate product changes, provide technical expertise, and improve outgoing quality that will exceed the customers’ expectations. Through the usage of advanced problem solving and kaizen methodology, the PQEM leads and supports all continuous quality improvement initiatives by working collaboratively within cross-functional manufacturing teams and facilitates consensus from the main stakeholders. The PQEM works to develop standards and best practices that can be read across to other assembly plants.
Additional responsibilities include:
- Lead external quality KPI management for achieving targets, driving improvement/corrective actions and escalation
- Resolution of systemic/chronic or major quality issues (Top Warranty, Recalls, RRT, CSN)
- Development process for Plant Quality Engineer (PQE) core competencies
- Implementation of best practice and standards (Read Across) through PQE Tech Clubs
- Manage the implementation of Product/Process Changes through Risk Assessment and station readiness process (PERs, IAAs, CNs and Station Change Management)
- Perform critical Yard Hold/PRI activities to ensure vehicle quality, mitigation of risks and prompt release of units
- Ensure compliance to standards for critical vehicle level functional objectives, performance standards and processes (HLA, Alignment, Water Test, Rolls, Evac/Fill, Electrical Tests)
- Support WCM Quality & Customer Safety Pillar by leading resolution of Quality issues
- Lead Q Teams and participate in up front development activities for risk/issue identification for launching products (WPI, PPIW, Digital Scroll, PFMEAs, ECRA, SRA, Functionality, Fit/Finish)
- Ensure all milestone targets are met during each Development Phase within Launch
- Production conformity through the Vehicle Center (CTVV) testing
- Represent “Voice of the Customer” within the Assembly Plant
- Deliver cars in conformity (CPA, TDF and VLO must be within assigned targets)
- Manages the Supplier Table Organization through his staff to ensure Material issues are addressed appropriately