The Mopar Parts & Services Supply Chain Engineering Manager (Canada) is responsible for assuming program management and business process responsibility. The responsibilities include supporting the development and implementation of Mopar operational strategies and processes within Canada, and consistent with key organizational goals and metrics. Responsibilities also include dealer development, wholesale channel development and new ideas to sell Mopar Parts, Bpro, B Parts and Circular Economy.
Job responsibilities include but are not limited to:
- Act as the primary liaison between Mopar Parts and Service and the dealerships to develop new opportunities to grow parts sales
- Identify new business opportunities to improve order to delivery lead time to dealerships
- Develop strategies to expand and grow Mopar sales channels
- Conduct regular meetings with business center to gather insights and address concerns, ensuring alignment with organizational objectives
- Data analytics to identify opportunities for Excess and Obsolescence parts to new retailers
- Analyze program data to assess outcomes, identify trends, and recommend improvements tailored to each region’s unique needs
- Identify key drivers of customer satisfaction and areas needing enhancement
- Develop and implement strategies to improve customer engagement and loyalty based on data insights
FCA Canada Inc. is committed to providing accommodation for people with accessibility needs due to disabilities in all aspects of the hiring process. If you request an accommodation, we will work with you to meet your accessibility needs due to disability.