Lead logistics operational excellence across more than 20 North American Parts Distribution Centers within the Stellantis Parts & Services distribution network. Drive Lean transformation, warehouse optimization, material flow, warehouse engineering, automation, and continuous improvement while partnering with cross-functional teams to standardize best practices and improve operational performance.
As the Logistics & Customer Service (LCS) Domain Manager within the Stellantis Continuous Improvement System, you will help shape logistics strategy, establish world-class standards, develop organizational capability, and deliver measurable business results across one of North America's largest automotive service parts distribution networks.
The Logistics & Customer Service (LCS) Domain Manager is responsible for developing, standardizing, deploying, governing, and continuously improving Logistics & Customer Service (LCS) standards and methodologies across North American Parts Distribution Centers (PDCs). This role ensures the effective deployment of the Stellantis Continuous Improvement System through standardized logistics processes, performance management, coaching, benchmarking, structured problem-solving, and cross-functional collaboration to improve warehouse operations, material flow, inventory management, transportation, and customer service performance.
Key Responsibilities:
- Develop, standardize, deploy, and continuously improve Logistics & Customer Service (LCS) standards and methodologies across North American Parts Distribution Centers.
- Develop and standardize logistics processes supporting warehouse operations, material flow, transportation, inventory management, warehouse storage, and customer service.
- Develop and standardize warehouse engineering principles, logistics process standards, slotting methodologies, storage techniques, and warehouse space utilization practices.
- Develop and standardize logistics visual management systems, including warehouse identification, location management, material flow signage, wayfinding, and visual workplace standards.
- Monitor Logistics KPIs and lead continuous improvement initiatives using PDCA, benchmarking, Read-Across, and structured problem-solving methodologies.
- Develop and utilize advanced data analytics, dashboards, and reporting tools to identify logistics losses, monitor KPI performance, validate improvements, and support data-driven decision making.
- Lead benchmarking activities and support deployment of innovative logistics solutions, warehouse automation technologies, and low-cost automation initiatives.
- Partner with Operations, Supply Chain, Transportation, Inventory Planning, Packaging, Engineering, Safety, Workplace Organization, Quality, People Development, and Continuous Improvement teams to ensure standardized implementation of Logistics processes.
- Support Parts Distribution Center launches, warehouse redesigns, automation initiatives, and network optimization projects by providing Logistics subject matter expertise.
- Support SIS assessments and audits, identify performance gaps, develop corrective action plans, and verify sustainable implementation of Logistics standards.
- Develop Logistics capability through technical coaching, classroom training, workshops, and on-site support for PDC leadership, engineers, supervisors, and logistics teams.
- Represent the Logistics & Customer Service (LCS) Domain in cross-functional SIS governance activities and support integration with other SIS domains.
Our Benefits - Designed with You in Mind
Comprehensive Health & Well-being Coverage
From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected.
Generous Paid Time Off
We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.
Competitive Retirement Savings Plans
We help you plan for the future with:
- An employer match on contributions to your 401k, Roth, and Catch-Up plans
- An employer contribution, even if you don’t contribute
Income Protection & Insurance Options
Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters.
Company Vehicle Lease Program
Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.
Family Building Benefit
We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.
Support for Your Growth and Giving Back
We believe in investing in your future and your passions:
- Tuition reimbursement
- Student loan refinancing programs
- 18 paid volunteer hours each year to make a difference in your community
And so much more!
When you join us, you’re not just building a career - you’re joining a company that supports you, inside and outside of work.