The NA Customs Compliance Manager is responsible for managing and maintaining the company’s North America customs compliance program across all import and export activities. This role ensures full compliance with US and Canada Border Services Agency (CBSA) requirements while supporting efficient, uninterrupted automotive manufacturing operations. The position requires strong technical expertise in customs valuation, tariff classification, and origin determination, along with the ability to work cross-functionally across supply chain, finance, tax, engineering, logistics, and external service providers.
Key Responsibilities
- Manage the US and Canadian customs compliance framework, including policies, procedures, internal controls, and audit readiness
- Ensure accurate and defensible tariff classification, customs valuation, and origin determinations for all imported goods, including production materials, machinery, tooling, and service parts
- Serve as the technical authority on customs valuation matters, including transaction value, assists, royalties, tooling, freight, insurance, and related-party considerations
- Oversee origin qualification and documentation for applicable free trade agreements, including CUSMA/USMCA and CETA, and manage supplier solicitation and verification processes
- Maintain HS classification governance, including classification databases, rationale documentation, and alignment with service providers
- Manage responses to CBSA audits, verifications, and compliance reviews, including corrective actions, adjustments, and voluntary disclosures where required
- Manage relationships with customs brokers and third-party service providers, including performance monitoring, KPIs, and regular compliance reviews
- Partner with internal stakeholders (Supply Chain, Purchasing, Engineering, Finance, Tax, Legal, and IT) to embed customs compliance into business processes
- Support and maintain CBSA program participation, including CARM compliance, PIP and Customs Self-Assessment (CSA)
- Oversee Canadian export compliance processes, including alignment with CBSA export reporting requirements and internal controls
- Monitor regulatory changes and support implementation of process updates, training, and communication across the organization
Our Benefits - Designed with You in Mind
Comprehensive Health & Well-being Coverage
From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected.
Generous Paid Time Off
We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.
Competitive Retirement Savings Plans
We help you plan for the future with:
- An employer match on contributions to your 401k, Roth, and Catch-Up plans
- An employer contribution, even if you don’t contribute
Income Protection & Insurance Options
Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters.
Company Vehicle Lease Program
Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.
Family Building Benefit
We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.
Support for Your Growth and Giving Back
We believe in investing in your future and your passions:
- Tuition reimbursement
- Student loan refinancing programs
- 18 paid volunteer hours each year to make a difference in your community
And so much more!
When you join us, you’re not just building a career - you’re joining a company that supports you, inside and outside of work.