JOB SUMMARY:
Monitors Casino and associated areas via CCTV and direct observation to insure compliance with law, regulations, policy and procedure.
ESSENTIAL FUNCTIONS:
Monitors Casino and associated areas via CCTV and direct observation to insure compliance with law, regulations, policy and procedure.
ESSENTIAL FUNCTIONS:
- Receives training in monitoring casino and associated areas via CCTV and direct observation to insure compliance with law, regulations, policy and procedures.
- Monitors play for all games, distinguishing high-action, levels of play, strategy, etc.
- Notes and documents discrepancies to correct house procedures or suspicious activity.
- Observes adjunct casino departments such as Slots, Cage, etc.
- Reviews tape for jackpots, procedure errors, patron claims, cash transactions, and previous shift incidents.
- Peruses and produces reports on procedure errors, pertinent information, tape review results, and previous shift incidents.
- Answers phones, gathering pertinent information from adjunct departments.
- Changes tapes, placing corresponding tape in VCRs to be recorded for correct shift; rewinds tapes to be put back in retention.
- Provides photos as requested by adjunct departments.
- Performs floor surveillance.
- Programs time and date, titling, and sequencing (keypad).
- Provides overall surveillance and monitoring of all casino activities.
- Surveys productivity of live games and provides high-action player analysis.
- Performs other duties and responsibilities as requested.
- Thorough knowledge of casino games and surveillance equipment.
- Minimum age requirement is 21.
- Frequently standing, walking distances up to 30 ft., reaching, seeing, hearing, kneeling, fingering, handling and wrist motion.
- Constantly taking direction, paying attention to details and making decisions.
- Frequently sitting, twisting, eye/hand coordination, reading and writing.
- Occasionally walking distances up to 1,000 ft. between departments.
- Occasionally carrying documents and files up to 5 lbs.
- Inside a climate-controlled environment
- Outside: humid, high places, changing temperatures, hot, cold, dry, wet, dirty, noisy, hazards, odors
- Cement surfaces
- Noise
- Working with others and sometimes alone.