ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures.
- Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service.
- While functioning as Poker Dealer:
- Deals assigned game in accordance with established policy and procedure.
- Conducts the assigned game in accordance with CCC / DGE regulations and procedures.
- While functioning as Poker Floor Supervisor:
- Handles fills, credits and ratings.
- Assists Poker Shift Managers and Poker Manager in the supervision and overall operation of the Poker Room.
- Responsible for providing on the job training, including service enhancement techniques.
- Responsible for assigning and/or reassigning dealers to other games in the event of a game closure, patron complaint, or performance issues.
- Responsible for enforcing company policies with the authority to issue appropriate discipline up to and including written disciplinary action notices.
- Accountable for the development and performance of dealers, including the issuance of annual performance evaluations.
- Responsible for rewarding dealers with commendations and making recommendations for Employee Recognition programs.
- Settles customer disputes which may arise at gaming tables.
- Ensures compliance with CCC / DGE regulations, company policies & procedures and internal controls.
- Performs any other duties as assigned.
Knowledgeable of all casino game rules and CCC / DGE regulations for game(s) under supervision. Strong supervisory skills, and must possess demonstrated leadership ability among peers. Two (2) or more years experience as a dealer, box person, floor person, pit manager, or instructor in a licensed New Jersey gaming school
If you require alternative methods throughout the application process, please contact Golden Nugget Human Resources at 609-441-8474 or via email at GNACHRInfo@gnacm.com