Head Golf Pro/Asst General Mgr

Stanford Athletics Stanford, CA

About the Job

Job Description
Stanford's Department of Athletics, Physical Education and Recreation:
Stanford's Department of Athletics, Physical Education and Recreation ("DAPER") is the premier intercollegiate athletics program in the country. We are the proud Home of Champions! We lead the nation with 126 NCAA championship titles, completed an unprecedented sweep of both the men's and women's Capital One Cups, and have brought home the Learfield Director's Cup for 25 straight years. We support nearly 900 student-athletes who compete on 36 intercollegiate athletics teams and also support the University's physical education, recreation and wellness initiatives. Our dedicated staff embody a culture of excellence, embrace our mission of scholar-athleticism and exemplify a relentless championship spirit. Our actions and staff are guided by the core tenets of the Athletics Department culture, "The DAPER Way," which are: Embrace Scholar-Athleticism, Pursue and Revere Excellence, Lead with Courage and Work Cohesively.

Are you ready to inspire champions? If yes, then this may be the right opportunity for you!

The Head Golf Professional and Assistant General Manager of the Stanford University Golf Course (a) directs daily activities of the entire Golf Course and Learning Center operation in accordance with the philosophy, policies, and procedures of Stanford University and DAPER, (b) manages the Golf Shop and Learning Center to ensure the highest level of service to members, constituents, and guests.

Specifically, the Head Golf Professional will be responsible for:

  • Managing and directing staff in the day-to-day operations of the Golf Course, Learning Center, and Golf Shop. This includes hiring, training, and retaining assistant golf professionals and other golf operations team members, as well as conducting performance reviews, career coaching, and creating personal development programs.
  • Planning for and scheduling staffing resources including oversight of assistant professionals and contingent staff scheduling to ensure work completion within hours of operation.
  • Oversight of employee compliance with uniform policies and procedures, including ensuring that uniforms and name tags are worn and kept in proper condition.
  • Designing and implementing the service philosophy of SGC, ensuring compliance with university administrative policies.
  • Oversight of merchandise purchases and sales for the Golf Shop, evaluating purchasing and inventory plans for operational and financial effectiveness.
  • Conducting inventory turnover and cost of sales analyses to determine control guidelines and provide recommendations for acceptable inventory levels.
  • Collaborating with Membership Director to develop new programming methodology for membership and public access at the learning center, maximizing revenue and servicing all constituent groups.
  • Analyzing patron and guest needs to help develop and recommend new internal policies, guidelines, and procedures related to golf course operations, such as "pace of play standard," and standardized procedures for tournaments.
  • Preparing the annual budget for the Golf Shop, Learning Center, and general Golf Course Operations, in collaboration with DAPER Budget Office.
  • Analyzing membership numbers, merchandise sales, and inventory to evaluate operational and financial effectiveness, and making recommendations to leadership regarding staffing changes and purchasing decisions.
  • In collaboration with the General Manager, developing the capital budget and annual operating budget for the entire golf operation.
  • Managing the day-to-day finances for merchandise sales, golf cart fleet management, and food and beverage vendor relationship, which includes monitoring general expenses, analyzing, forecasting, and reporting on the annual budget.
  • Representing the SGC with the press, PGA/LPGA Tour players, tournament committees, and representatives from merchandise manufacturers.

    Additional Duties:

  • Establish equipment and supply requirements for the department and maintain accountability for cost, utilization, and performance of employees and equipment.
  • Oversee recruitment of new golf members and member programming along with membership director.
  • Establish and administer internal and external tournament programs. Oversee the development of promotional materials to communicate the programs to patrons and guests.
  • Assume responsibility as the manager/supervisor in the Golf Shop during the peak periods ensuring service standards are maintained.


To be successful in this role, you will have:

Education and Experience

  • Bachelor's degree and three years of relevant experience in administrative and financial management, or combination of education and relevant experience.


Knowledge, Skills, and Abilities

  • Excellent oral and written communication skills and effective interpersonal skills.
  • Demonstrated knowledge of high-level competitive golf, instruction, and golf course agronomy.
  • Demonstrated financial management knowledge and experience in the golf business.
  • Demonstrated supervisory skills including conflict resolution, contingent management, and performance review applications.
  • Demonstrated personnel training, motivation, and team building skills.
  • Clear understanding of golf course, driving range, and hospitality operations.
  • Thrive in a team environment focused on excellence.
  • Candidates should have ability to deliver a high-quality and consistent standard of service.
  • Excellent planning and organizational skills with the ability to work under pressure and meet deadline requirements.
  • Technical and analytical problem-solving skills.
  • Strong expertise in business and management computer applications and databases.


Preferred Qualifications

  • PGA/LPGA of America A-1 classification.
  • Three years golf operations management experience as head professional or first assistant professional, or combination of education and relevant experience.


Physical Demands:

While performing the duties of this job, the employee is regularly required to talk, hear and move about freely in a multi-floor building. The employee is frequently required to visually observe the condition of his/her surroundings. He/she is routinely required to bend, stoop, stand, walk, carry and lift objects weighing 50 pounds or less. It is inevitable that other duties will arise from time to time. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, technological developments, etc.).

DAPER'S INTEGRITY:

This position, along with all DAPER coaches and staff, is responsible for the integrity of Stanford's intercollegiate athletics program and for the reputation of Stanford University. This position is responsible for assuring that his/her/their involvement with Athletics Department activities maintains the integrity of the University's reputation and does not negatively impact the relationship between the University and its faculty, staff, students and alumni. Additionally, this position must comply with University policies and procedures, NCAA and Pac-12 rules and regulations.

*Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Why Stanford is for you:

Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:
  • Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
  • A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
  • A healthier you. Climb our rock wall or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
  • Discovery and fun. Stroll through historic sculptures, trails, and museums.
  • Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!


The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Internal Number: 88844