Epic Training Analyst Senior - Remote

SSM Health
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Job Details

  • Location: Racine, WI, 53406
  • Date Posted: 2024-03-22
  • Employment Type: Full Time
  • Category: Technology
  • Req Number: R139036
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Description

It's more than a career, it's a calling

WI-REMOTE

Worker Type:

Regular

Job Highlights:

Our Epic Training team is searching for an instructional designer / Trainer with in-depth experience in Epic training and adult education to drive continuous improvement and create engaging blended learning solutionss. Applicants should have a passion for implementing creative training solutions while also partnering with application experts and operational stakeholders. Epic Certification required. OpTime/Anesthesia certification preferred. TEB Certification desired.

Our employees work remote but must be residents of Missouri, Oklahoma, Illinois, Indiana, Texas, Florida, Kentucky, North Carolina or Wisconsin.

Job Summary:

Facilitates and delivers technical training; assessment, preparation, delivery and evaluation to meet the technical training needs of the organization. Provides ongoing coaching, mentoring and development of the Training Analysts. Leads projects, prioritizes work of the team, and maintains meaningful relationships with business operations, information technology, leadership, system users and vendors.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

  • Uses understanding of the Electronic Health Record (EHR) in detail in order to competently develop training curriculum and facilitate training delivery. Analyzes integrated workflow, application dependencies, and user competencies through collaboration with end users, subject matter experts (SME), and application analysts to determine learning objectives.
  • Designs and maintains role-based training materials and scenarios, crossing Epic modules and other applications, to incorporate best practices based upon adult learning principles. Translates complex and integrated technical functionality and workflow into easily understood steps. Validates information prior to incorporating into curricula. 
  • Reviews data to determine curriculum modifications that ensure training success. Devises modes of assessment to measure the effectiveness of the course and actively incorporates feedback to improve the training offering based on feedback received. Facilitates technical training while monitoring and adjusting the approach as necessary to ensure maximum transfer and retention of knowledge among a variety of audiences.
  • Contributes in the planning, design, development, build, and maintenance of the patient scenarios in the training environment, especially related to integrated areas. Incorporates best practices and the latest tools from Epic. Leads and coordinates training environment testing.
  • Applies project management principles to support the creation of project tasks, including recommendations of tasks, work estimates, and assignments. May lead functional teams or projects with moderate resource requirements, risk, and / or complexity. Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgement and identify innovative solutions.
  • Serves as an IT liaison for basic and complex functionality questions for implementations and upgrades with a range of customers including business operations, system users and vendors. Communicates difficult concepts and negotiates with others to adopt a different point of view.
  • Designs, maintains and updates documentation of processes and procedures for Epic training curricula, authoring tools and application best practices.
  • Coaches and mentors Training Analysts, providing guidance for incorporation of best practices and defined processes.
  • Takes ownership of personal growth and acts upon this opportunity to stay informed of emerging technologies.
  • Performs other duties as assigned.


EDUCATION

  • Bachelor's degree, or equivalent years of experience and education


EXPERIENCE

  • Five years' experience

PHYSICAL REQUIREMENTS

  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
  • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
  • Frequent keyboard use/data entry.
  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.
  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
  • Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS 
 
State of Work Location: Illinois, Missouri, Oklahoma, Wisconsin 

  •     ARCR:  Resolute Professional Billing Insurance Follow-up - Epic Health Systems 
  •     Or 
  •     ASAP Curriculum Certification - Epic Health Systems 
  •     Or 
  •     ASAP Emergency Department Certification - Epic Health Systems 
  •     Or 
  •     Beacon Medical Oncology Certification - EPIC Systems 
  •     Or 
  •     Beacon Oncology Certification - Epic Health Systems 
  •     Or 
  •     Beaker Anatomic Pathology Certification - Epic Health Systems 
  •     Or 
  •     Beaker Clinical Pathology Certification - Epic Health Systems 
  •     Or 
  •     Beaker Curriculum Certification - Epic Health Systems 
  •     Or 
  •     Benefits Engine Basics Certification - Epic Health Systems 
  •     Or 
  •     Benefits Engine Healthplan Certification - Epic Health Systems 
  •     Or 
  •     Bridges Interface Certification - Epic Health Systems 
  •     Or 
  •     Caboodle Administration Certification - Epic Health Systems 
  •     Or 
  •     Certified Cloverleaf Developer - Epic Health Systems 
  •     Or 
  •     Charge Router - Epic Health Systems 
  •     Or 
  •     Claims Graduate Program Certification - Epic Health Systems 
  •     Or 
  •     Clarita Data Model – Resolute Hospital Billing Charging Administration Certification - Epic Health Systems 
  •     Or 
  •     Clarity Administration Certification - Epic Health Systems 
  •     Or 
  •     Clarity Data Model - EpiCare Inpatient Certification - Epic Health Systems 
  •     Or 
  •     Clarity Data Model - EpicCare Inpatient Certification - Epic University 
  •     Or 
  •     Clarity Data Model - Health Information Management Certification - Epic Health Systems 
  •     Or 
  •     Clarity Data Model – Resolute Hospital Billing Certification - Epic Health Systems 
  •     Or 
  •     Clinical Informatics Certification - EPIC Systems 
  •     Or 
  •     Cogito Certification - Epic Health Systems 
  •     Or 
  •     Cogito Project Manager Certification - Epic Health Systems 
  •     Or 
  •     Cogito Tools Administration Certification - Epic Health Systems 
  •     Or 
  •     Data Courier Administrator - Epic Health Systems 
  •     Or 
  •     Epicare Ambulatory - Epic Health Systems 
  •     Or 
  •     EpicCare Ambulatory/Inpatient - Epic University 
  •     Or 
  •     EpicCare Ambulatory Certification - Epic University 
  •     Or 
  •     EpicCare Inpatient Clinical Documentation - Epic Health Systems 
  •     Or 
  •     EpicCare Inpatient Orders Graduate Program Certification - Epic Health Systems 
  •     Or 
  •     EpicCare Inpatient Procedure Orders - Epic Health Systems 
  •     Or 
  •     EPIC Certified in one or more modules - Epic Health Systems 
  •     Or 
  •     Epic Client Systems Administrator:  Hyperspace Web, Interconnect, an System Pulse Certification - Epic Health Systems 
  •     Or 
  •     EPIC Client Systems Administrator: BLOB, Business Continuity Access and Printing Certification - Epic Health Systems 
  •     Or 
  •     Epic Client Systems Administrator: Care Everywhere Certification - Epic Health Systems 
  •     Or 
  •     Epic Client Systems Administrator: Hyperspace Certification - Epic Health Systems 
  •     Or 
  •     Epic Client Systems Administrator: MyChart, MyChart Mobile, and EpicCare Link Certification - Epic Health Systems 
  •     Or 
  •     Healthy Planet Analytics and Clinical Build Certification - Epic Health Systems 
  •     Or 
  •     HIM and Identify Curriculum Certification - Epic Health Systems 
  •     Or 
  •     HIM Deficiency Tracking Certification - Epic Health Systems 
  •     Or 
  •     HIM Release of Information - Epic Health Systems 
  •     Or 
  •     MyChart Certification - Epic Health Systems 
  •     Or 
  •     Nurse Triage Certification - Epic Health Systems 
  •     Or 
  •     Operational Database Administrator Certification - Epic Health Systems 
  •     Or 
  •     Order Transmittal - Epic Health Systems 
  •     Or 
  •     Radar Certification - Epic Health Systems 
  •     Or 
  •     Reporting Workbench Certification - Epic Health Systems 
  •     Or 
  •     Resolute Hospital Billing Administration Including Single Billing Office Certification - Epic Health Systems 
  •     Or 
  •     Resolute Hospital Billing Claims Administration Certification - Epic Health Systems 
  •     Or 
  •     Resolute Hospital Billing Electronic Remittance Certification - Epic Health Systems 
  •     Or 
  •     Resolute Hospital Billing Expected Reimbursement Contracts Administration Certification - Epic Health Systems 
  •     Or 
  •     Resolute Professional Billing Administration Certification - Epic Health Systems 
  •     Or 
  •     Resolute Professional Billing Claims Administration - Epic Health Systems 
  •     Or 
  •     Resolute Professional Billing Electronic Remittance Certification - Epic Health Systems 
  •     Or 
  •     SmartForms Certification - Epic Health Systems 
  •     Or 
  • Stork Certification - Epic Health Systems

Licenses / Certifications:

ARCR: Resolute Professional Billing Insurance Follow-up - Epic Health Systems, ARCR: Resolute Professional Billing Insurance Follow-up - Epic Health Systems, ASAP Curriculum Certification - Epic Health Systems, ASAP Emergency Department Certification - Epic Health Systems, Beacon Medical Oncology Certification - EPIC Systems, Beacon Oncology Certification - Epic Health Systems, Beaker Anatomic Pathology Certification - Epic Health Systems, Beaker Clinical Pathology Certification - Epic Health Systems, Beaker Curriculum Certification - Epic Health Systems, Benefits Engine Basics Certification - Epic Health Systems, Benefits Engine Healthplan Certification - Epic Health Systems, Bridges Interface Certification - Epic Health Systems, Caboodle Administration Certification - Epic Health Systems, Certified Cloverleaf Developer - Epic Health Systems, Charge Router - Epic Health Systems, Claims Graduate Program Certification - Epic Health Systems, Clarita Data Model – Resolute Hospital Billing Charging Administration Certification - Epic Health Systems, Clarity Administration Certification - Epic Health Systems, Clarity Data Model - EpiCare Inpatient Certification - Epic Health Systems, Clarity Data Model - EpicCare Inpatient Certification - Epic University, Clarity Data Model - Health Information Management Certification - Epic Health Systems, Clarity Data Model – Resolute Hospital Billing Certification - Epic Health Systems, Clinical Informatics Certification - EPIC Systems, Cogito Certification - Epic Health Systems, Cogito Project Manager Certification - Epic Health Systems {+ 32 more}

Work Shift:

Day Shift (United States of America)

Job Type:

Employee

Department:

9641000009 EHR Training StL

Scheduled Weekly Hours:
40

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.