Patient Services Coordinator

Sentara Healthcare
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Job Details

  • Location: Norfolk, VA, 23502
  • Date Posted: 2026-09-25
  • Employment Type: Full Time
  • Category: Medical and Health Services Managers
  • Req Number: JR-104723
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Description

Sentara Health is looking to hire a Patient Service Coordinator.

Hours of operations are M-F 8:00am to 5:00pm.  Must be flexible to work every other weekend.

A Patient Services Coordinator is responsible for intake of authorization requests via fax, phone, email and provider portal. Building authorization shells in JIVA, routing authorizations for nurse review.

Coordinates activities for specific practices, including insurance verification/obtaining pre-certification. Responsible for answering provider calls and assisting with questions related to authorization process. Outreach to providers to request clinical information needed for medical necessity review. Assist in scheduling peer-to-peer calls, as requested.

Education:

  • High School Diploma (required)

Experience:

  • Previous Healthcare experience (required)

Keywords: Talroo- Health, insurance verification, Patient Services Coordinator

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $21.88 - $31.68 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.