Administrative Associate

Hours/Shift: Part-time, Day Shift from 8 a.m. to 4:30 p.m., working three 8-hour shifts (working 1 weekend shift every other week).

The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care.

Provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.

Education

• High School Grad or Equivalent Required.

Experience

• Computer Savvy with experience with Microsoft Office

• Previous Experience working in a Fast-paced Environment

• Customer Service Experience in a Medical Environment

One of the following skill levels:

• One year of experience in a medical environment or;

• Completion of a healthcare-related certificate program or;

• Completion of higher level of education requirements or;

• Transferable skills, example: one year or more in a call center, customer service application program, or clerical experience.

Keywords: Administrative Associate, Clerical Support, Receptionist, Call Center