Program Coordinator II

Rutgers
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Job Details

  • Location: Newark, NJ, 07175
  • Date Posted: 2024-01-19
  • Employment Type: Full Time
  • Category: Admin/Clerical
  • Req Number: 24ST0034
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Description

Rutgers University- Newark (RU-N), an urban public research university and anchor institution, located in Newark, New Jersey, a city of promise is seeking a Program Coordinator II. Reporting to the Assistant Deans of the Rutgers Business School, Undergraduate - Newark (RBS-Newark) program. The position is primarily responsible for overseeing the front desk operations for the RBS-Newark Student Services Office.

This position is responsible for and not limited to the following key duties.

  • Answering and addressing common concerns and questions for students and visitors who enter the office (triage)
  • Provides referrals and direct questions to appropriate offices/individuals, answering the office's phone line, replying to inquiries that come to the general office email account
  • Assists with providing content and information for the office's online chatbot and ensuring the program's website stays up-to-date and accurate
  • Manages the program's social media accounts
  • Provides high-level administrative support to the Assistant Deans, Student Counselors, and the other Program Coordinators by assisting with the coordination and administration of various tasks and projects as directed, and specifically the RBS Student Ambassadors
  • Executes other duties as assigned throughout the year demonstrating the capability to learn new information, understand it and use that information to effectively create positive change.

Due to the nature of this position and its open location, this person must maintain an organized and confidential area. This position requires occasional evening and weekend hours, and occasional travel to New Brunswick