Asset Protection - Security and Safety Spec, Store

REI San Francisco, CA

About the Job

What's cool about this job

This job contributes to REI's success by ensuring the security and safety of your store team and members by providing a presence on REI property and at events. Activities include but are not limited to: fostering partnerships with and training store management and staff and taking action to address shrink and security. Models and acts in accordance with REI's guiding values and mission.

  • Demonstrated ability to proactively partner with key stakeholders at all levels
  • Monitors, assesses and takes action to address physical security and safety of retail store(s) and events.
  • Is engaging and has a positive attitude to all members and teams.
  • Makes consistent patrols in and around retail store(s)/events, checking for unsafe conditions, hazards, security violations, and unauthorized persons.
  • Observes, verbally deescalates and reports incidents or suspicious activity to Asset Protection team and store management. Prepares narratives, logs, and case reports as required.
  • When requested, represents REI in court.
  • May support other market stores with Asset Protection services.
  • Adheres to REI's policies and procedures and ensures that such policies and procedures are implemented throughout the store.
  • Assists management in the event of any emergencies.
  • Protects evidence or scene of incident in the event of emergencies and provides direction or information to others.
  • Participates in periodic training and subject matter updates for the store team
  • May create and/or execute the security strategy for special REI events.
  • Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary.


Bring your passion and expertise

  • Minimum of 3 years of security experience, including CCTV usage, in a retail store setting with a national brand (or equivalent experience)
  • Knowledge of local laws on theft, shoplifting andapprehension.
  • Ability to apply effective analytical and critical thinking skills, solve problems independently and as part of a team.
  • Demonstrated abilityto effectively convey knowledge, information and skills to others through in-person and virtual sessions.
  • Experience with PC applications, preferably Microsoft Word, Excel, Outlook and Access.
  • Strong interpersonal and writing skills; ability to interact well and build rapport with individuals at all levels within and outside the organization.