Qualifications:
- High school diploma or equivalent or equivalent experience
- 2 years’ experience in a customer service field or 3 years’ experience in an administrative/office position
- basic experience in Microsoft Office (Word, Excel, PowerPoint, Access)
- perform arithmetic computations such as addition, subtraction, multiplication, and division correctly using whole numbers, fractions, decimals, and percentages
- understand and apply new information, procedures, or principles to perform job duties
- ability and willingness to demonstrate eagerness, enthusiasm, optimism, and passion when working
- flexibility and adaptability
- ability to work effectively without close supervision or guidance
- planning and organizational skills
- time management skills
- detail oriented
- problem solving skills
- customer focused
- verbal and written communication skills
- verbal reasoning to review and interpret legal documents
- ability to deal with highly confidential information
- availability to work weekends and extended hours as business needs require