About Ofgem
Ofgem works on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe, affordable, and environmentally sustainable energy supply. As a key player in the transition to a carbon-neutral energy system by 2050, Ofgem regulates the energy market, enforces standards, and delivers government schemes that support renewable energy and vulnerable customers. We are a ‘Non-Ministerial Department’ – this means we work effectively with, but independently of, government, the energy industry and other stakeholders.
About the role
We are seeking a Chief Operating Officer, a role which combines the strategic oversight of corporate and centralised operations with a change mandate. Initially, the focus will be on leading the change programme, transitioning over time to a more balanced operational and strategic leadership role. This is a rare opportunity to play a pivotal role in transforming a high-profile, non-ministerial department into a modern, resilient and high-performing organisation at the heart of the UK’s energy and public service landscape.
Reporting directly to the CEO and serving as a key member of the Senior Executive Committee (SEC), you will lead a broad and influential portfolio spanning:
- Spearheading the organisation’s ambitious change programme, driving innovation, digital transformation, and cultural change to ensure we are fit for the future
- Digital, Data and Security Services
- Enterprise PMO
- Finance, Procurement, Assurance and Risk
- People and Estates
The postholder will also deputise for the CEO on all organisational matters and act as Deputy Accounting Officer.
What We’re Looking For
Essential Criteria
- A strategic and inspirational leader - a background and knowledge in strategic leadership, excellent communication skills, and the ability to thrive in a complex, fast-paced environment. This role requires a strategic thinker who can drive change, cultivate trusted relationships, and galvanise teams to deliver results in a politically sensitive context. Brings a directive and outcomes-focused leadership style, capable of setting a clear vision, making tough decisions, and driving delivery in low change maturity environments.
- Change management credentials – proven track record of designing and executing large-scale projects and change programmes, driving tangible improvements and operational efficiencies, particularly within a digital context. Demonstrates the ability to lead through change, fostering a culture of innovation, accountability and continuous improvement.
- A senior advisor - brings the credibility and resilience to influence at Board level, engage senior stakeholders across government and industry, and inspire confidence across all levels of the organisation, adopting an open approach and unafraid to make decisions when necessary.
- A strong communicator - highly credible communication skills, with experience of building strong stakeholder relationships, high emotional intelligence and engendering trusted relationships that achieve buy-in and commitment.
Desirable criteria
- Energy sector experience – knowledge and experience that allows you to actively contribute across the board on a range of issues. In leading the change programme, you will bring an awareness of the issues facing our outward-facing colleagues (or the ability to quickly get up to speed), as well as ensuring an effective and efficient internal organisation.
- Financial acumen - capable of harnessing the financial expertise within Ofgem effectively. A finance qualification (CCAB, CIMA or equivalent) would be beneficial but not essential.
Location: Cardiff, Glasgow, and London
The closing date for applications is: Sunday 23rd November at 23:55pm. Please download the candidate brief for further information on the role and how to apply.