Senior Patient Account Representative

Northwell Health Woodbury, NY

About the Job

Job Description

Job Description

Monitors the activities and performance of physician practices to ensure that billing related functions are performed in an efficient manner consistent with department policies and procedures.

Job Responsibility


  • Interfaces with physicians and administrators to ensure financial growth and stability; apprises physicians of new and revised procedures.
  • Monitors accuracy of fee structure and reimbursement payment schedules from third party payers, all cash payment deposits and refunds.
  • Acts as resource person for resolution of complex billing situations.
  • Guides billing/clerical staff regarding billing and office/clerical functions.
  • Coordinates clinical documentation requests to business office to ensure timely appeals.
  • Develops and implements policies and procedures to facilitate billing and maximize case collections.
  • Reviews and recommends improvements for financial management of each billing area.
  • Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification


  • Associate's Degree required, or equivalent combination of education and related experience.
  • 3-5 years of relevant experience, required.