Division Director of Quality

This position is incentive eligible.

Introduction

We are seeking a Director of Quality with North Carolina Division Office to promote growth and unlock possibilities. At HCA Healthcare, we are committed to the care and improvement of human life. Share your leadership skills and come make a difference with us!

Benefits

North Carolina Division Office, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are seeking a Division Director of Quality for our team to be an innovator. HCA Healthcare partners with Harvard Pilgrim Institute and the CDC to use our data from more than 26 million patient encounters each year to impact the industry. Come build your career with us!

Job Summary and Qualifications

The Division Director of Quality will be responsible in supporting the Division Vice President of Quality in managing and coordinating HCA Healthcare’s North Carolina Quality and Patient Safety initiatives along with, Infection Prevention, and Risk Management, in order to support the division strategic plan and goals, and meet HCA quality objectives and standards. 

In this regard, s/he will have responsibility for assisting in the facilitation and coordination of activities in: 1) Clinical excellence and patient safety; 

1.   Clinical excellence and patient safety;   
2. Process improvement and outcomes management; and 
3.  Regulatory readiness. 
4.  Coordinates his/her work closely with the HCA Clinical Services Group, the Division Chief Medical Officer, the Division VP of Performance Improvement, and other division and facility leaders. Responsible for ensuring facility compliance with The Joint Commission, Centers for Medicare and Medicaid Services (CMS) Conditions of Participation, licensure and other standards, rules and regulations. 

What qualifications you will need:

Required Education: Bachelor’s Degree in Nursing. 

Preferred Education: Master’s Degree in a related field

Required License/Certification(s): 

• RN
• CPHQ or CPPS within one (1) years of hire

Required Experience: At least three years of relevant management experience, with specific emphasis in: continuous improvement, customer service, systems analysis, group leadership and facilitation, interpersonal communication, and team building.

Needed Knowledge, Skills & Abilities: 

• Previous experience within a multi-facility environment preferred. 
• Working knowledge of healthcare laws and regulations. 
• Strong leadership, creativity, and excellent communication skills, written and verbal, with the ability to tailor the message to individuals and audiences across the organization. 
• Excellent analytical and problem-solving skills.
• Demonstrated ability to work with all levels of management, clinical and IT&S staff. 
• Demonstrated track record as a valued member of the team. 
• Initiative and ability to work independently and handle multiple priorities. 
• Ability to facilitate group and team process improvement. 
• Ability to establish and maintain long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations. 

Mission Health, an operating division of HCA Healthcare, is based in Asheville, North Carolina, and is the state’s sixth largest health system. Mission Health is consistently named one of the nation’s Top 15 Health Systems by IBM Watson Health and is the only health system in North Carolina to achieve this recognition. Mission Health operates six hospitals, numerous outpatient and surgery centers, post-acute care provider CarePartners, long-term acute care provider Asheville Specialty Hospital and the region’s only dedicated Level II trauma center. With approximately 12,000 colleagues and 2,000 volunteers, Mission Health is dedicated to improving the health and wellness of the people of western North Carolina.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Join our family of over 180 hospitals and about 2,000 sites of care to drive excellence and raise the bar for our over 35 million annual patient encounters.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.