Pmo Mgr, Operations - Direct Digital
About the Job
From our flagship website and five-star mobile apps to social media, digital marketing and the retail store experience, our teams at NIKE Digital are reimagining how design and technology meet to serve consumers more directly and personally. We invest in cutting-edge technologies and work with the most creative people in the world. Our teams are innovative, diverse, multidisciplinary and collaborative, taking technology into the future and bringing the world with it.
WHO WE ARE LOOKING FOR We are seeking an innovative and highly motivated program manager to join our team. The PMO Manager, Operations, will establish project management principles across the Nike Direct Digital Operations team, including developing standards and processes as well as mentoring and coaching project managers. This role will also directly lead a variety of strategic digital projects.
The ideal candidate will have outstanding presentation skills, strong attention to detail and thorough and critical problem solving skills. The ability to work within a self-directed culture and navigate ambiguity is key. This person has expertise in program management and can comfortably facilitate complex cross-functional workstreams to achieve measurable outcomes.
WHAT YOU WILL WORK ON If this is you, you'll be working with Nike Direct partners to build project plans, consolidate different viewpoints, clarify problem statements and requirements, and drive projects forward. You will evangelize a project management methodology through a dedication to standards and processes.
You will work with internal partners to implement improvements and changes to digital operational tools and reporting dashboards, while managing timelines, workstreams and risks. You will communicate with, and drive consensus with business partners and negotiate diverse points of view and priorities, while using a methodology that builds adherence to sound practices.
WHO YOU WILL WORK WITH You will partner with Global Operations, Product & Technology, Supply Chain, Consumer Services, and other Nike Direct functions to deliver critical projects.
WHAT YOU BRING
- Bachelor's degree or equivalent with additional work experience
- Professional certification in project management (PMP)
- Minimum 5 years Operations and/or Project Management or related experience
- Experience in (and passion for) digital/ecommerce is preferred
- Ability to lead cross-functional teams with previous experience preferred
- Ability to work under very tight timelines
- Proven management, interpersonal and communications skills
- Ability to clarify or resolve discrepancies