Technical Project Manager

MLB Advanced Media Costa Mesa, CA

About the Job

Major League Baseball is changing the landscape of the live sports and entertainment industry. Tickets.com delivers innovative, cutting-edge technologies to enable safe, unforgettable fan experiences in venues across the globe. We are assembling a world-class technology team to build platforms and products that anticipate emerging opportunities, including dynamic pricing and offers and digital, contactless ticketing. The Tickets.com mission is to provide premium, innovative live experiences for our clients and their patrons.

We are looking for a motivated and experienced technical project manager, scrum master to plan and manage multiple complex technical projects to launch our next generation ticketing platform and applications. You will be responsible to define and codify an agile development process and manage sprints from planning, execution, and review. The role requires running daily scrums, managing the product backlog, collaborating on requirement documentation, and working with cross-functional teams:

  • Facilitates daily stand-up, iteration planning, sprint review, and iteration retrospective
  • Manage the engineering development projects and facilitate sprint releases
  • Analyze product Requirements documents and create project timelines
  • Guides team iteration execution, communicates with management and stakeholders, protects the team from uncontrolled injection of work as changes are evaluated and intentional
  • Manage project conflicts, challenges, and dynamic product Requirements to keep overall operations running at high performance
  • Work with the team leads to resolve people problems and project roadblocks
  • Able to do post-mortem and perform root cause analysis to help teams continuously improve their practice to ensure maximum productivity
  • Lead team effort in relentless improvement, define and implement improvement stories to increase the velocity and quality of the program
  • Implement and support agile principles, rule, and processes
  • Proactively identify and eliminate impediments and facilitate flow
  • A strong technical background and awareness of related software development trends
  • Maintain related team data in project management software (i.e. JIRA) to support estimates and execution
  • Comfortable presenting high-level project readouts for senior management
  • Supports product owners(s) with intra-team dynamics with respect to priorities and scope

Technologies and Experience:

  • Bachelor of Science in Engineering or Computer Science (or equivalent) is required
  • At least five (5) years of project management experience and leading sprints
  • Expert coach on implementation of Agile Scrum with deep knowledge of Agile methodology and frameworks like Scrum, Kanban, etc
  • Deep understanding of the fundamentals of iterative and incremental development, that translates to delivering enterprise applications and features
  • Strong knowledge of SDLC and Agile procedures to predict development team's needs
  • Solid experience working with architecture teams to assess and size story/epics
  • Thorough knowledge of agile metrics (tasks, backlog tracking, burndown metrics, velocity, user stories, etc) to analyze and improve sprint planning

Key Traits:

  • Experience establishing Agile Development Methodology in a non-Agile environment
  • Exceptional process and analytical capabilities
  • Customer focused, aware of the importance of end-user satisfaction