Job Description

Job Summary

The HR Generalist (HRG) manages the more complex day-to-day operational human resources support. The HRG may report to an HRBP, Human Resources Manager or Human Resource Director and assists and advises company managers about Human Resources policies, procedures and programs. The HRG may advise and approve (as appropriate) corrective actions and / or conduct and support internal employee relations investigations. The HRG may perform some duties in multiple aspects of HR to include Talent Acquisition, Compensation, and Benefits. The HRG offers support to associates through an open-door culture, and guides the escalation and resolution of HR questions, issues and requests to the appropriate channels.

Minimum Qualifications

Education/Training
- Bachelor’s degree in Human Resources or related field, or the equivalent combination of education and related experience required.
Experience
- 2 years of experience in human resources required
License/Certification/Registration
- HR certification preferred (SHRM-CP or PHR)
Knowledge, Skills & Abilities
Standard Skill: Excellent verbal and written communication skills.Excellent working knowledge of MS Office; experience with HRIS systems preferred.Demonstrated ability to plan and handle multiple projects concurrently.Ability to make decisions pragmatically, balancing operational needs, risk, cultural priorities and long-term impact.Ability to effectively coach frontline managers and business unit leaders on routine HR and business-related issues.Ability to speak publicly in a focused and authentic manner.Ability to apply and interpret policies/procedures.Demonstrates flexibility, adaptability and initiative.Ability to analyze data and metrics.Ability to work autonomously to problem solve and think critically.

Primary Duties and Responsibilities

Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards and safety standards. Complies with governmental and accreditation regulations.
Standard Job Duty: Participates in multidisciplinary quality and service improvement teams asappropriate. Participates in meetings, serves on committees and represents the department andhospital/facility in community outreach efforts as appropriate.
Standard Job Duty: Performs other duties as assigned.
Performing day-to-day HR operations, especially in support of HRBPs and managers, by supportingchanges in the organization, applying policies and procedures across organization and serving as HRsubject matter expert to associates and managers.
Maintains all organization and associate confidentiality throughout appropriate business processesand supports systems/processes for reporting unethical behavior.
Gathers, assembles and reports HR metrics and labor market trends, identifying patterns in data andraising relevant issues to higher-level management.
Develops HR marketing messages to both internal and external audiences, employing culturalsensitivity as appropriate.
Manages programs, policies and procedures to support the organizational culture. Makes policyinterpretations and practice decisions.
Operationalizes projects and initiatives as set forth by the higher-level plan, by either serving as theproject manager or supporting larger entity- or system-wide initiatives.
Supports HR investigations, interventions and process improvements as needed.
Coaches frontline associates and managers on organizational and interpersonal communications,including active listening and effective feedback.
Assists with implementation of associate engagement programs such as diversity/culture in localsettings and promotes inclusion.
Recognizes potential employee relations issues in a proactive manner and either resolves the issueor moves the concern to senior leaders.
Serves as HR database and time keeping system expert, processing data to ensure accurate internaltransfers, salary changes, and various other HRIS transactions. Educates and provides support tomanagers and associates for HR database use. Manages data validation and other HR processes.Provides support for Merit Tool, as applicable.
Oversees interactions with vendors/suppliers to maintain service quality.

About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. Our 30,000 associates and 5,400 affiliated physicians work in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest visiting nurse association in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar is dedicated not only to teaching the next generation of doctors, but also to the continuing education and professional development of our whole team. MedStar Health offers diverse opportunities for career advancement and personal fulfillment.

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