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Job Summary
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Is responsible for providing high-quality patient service, and clinical support. Supervises the daily operation of all transportation services within Imaging Services and the entire hospital. Assess, plan and coordinate transportation services for patients. Act as the point person for the department and serve as liaison between staff, administration; radiologists and other physicians; nursing staff and other professional staff within the hospital.
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Minimum Qualifications
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Education/Training
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High school graduation or equivalent; strong knowledge of employee relations issues preferred.
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Experience
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2 years experience in the supervision and delegation of staff.
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License/Certification/Registration
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CPR certification preferred.
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Knowledge, Skills & Abilities
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Demonstrated leadership skills. Good mediation and counseling skills. Good listening skills. Working knowledge of Microsoft Word and Excel software applications. Knowledge of Report Express preferred. Verbal and written communication skills.
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Primary Duties and Responsibilities
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Acts as department liaison/point person between transporters and Imaging Administration. Establishes and maintains communication within the department and with other hospital departments.
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Assists with the selection, training, orienting, and assigning department staff. Maintains ongoing communication with subordinates to review programs, provide feedback, discuss new developments, and exchange information.
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Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards and safety standards. Complies with governmental and accreditation regulations.
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Ensures the delivery of quality services for patients and in area of operations. Acts as an educational resource.
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Exhibits working knowledge and expertise of current policies and procedures and consults with associates concerning interpretation and administration of such.
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Manages and coordinates daily activities of transporters with workload requirements and available personnel. Responsible for staffing schedules and time off requests. Knowledge of report express to assist with payroll. (Timekeeper).
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Manages utilization of equipment. Responsible for maintenance of department facilities in a condition to promote efficiency and the health, comfort, and safety of patients and staff. Reports malfunctioning or safety hazards of transport equipment.
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Participates in multidisciplinary quality and service improvement teams.
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Performs other duties as assigned.
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MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. Our 30,000 associates and 5,400 affiliated physicians work in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest visiting nurse association in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar is dedicated not only to teaching the next generation of doctors, but also to the continuing education and professional development of our whole team. MedStar Health offers diverse opportunities for career advancement and personal fulfillment.