Senior Manager, Software Engineering - Store Merchandising Execution

Lowe's Charlotte, NC

About the Job

The Tech Merchandising team is looking for a Senior Manager to lead a team of engineers that will help facilitate merchandising space planning and execution.

Job Summary:
The primary purpose of this role is to lead a team (or teams) of software engineers in the development, configuration and modification of integrated business and/or enterprise application solutions. This includes providing oversight of the implementation and maintenance of business and enterprise software solutions to ensure successful deployment of released applications. This individual also provides insight and recommendations to inform the roadmap and overall health and care of the larger portfolio. This is a leader of people who clears obstacles for his/her team while empowering and enabling others to solve complex technical and business problems. To be successful, the individual in this role must bring a strong combination of business and technical acumen and be able to provide solutions that balance the unique needs of both the business and Technology.

Key Responsibilities:
• Partners with the product team to help inform the priorities within a set of products, applications, and/or services
• Manages software engineers who design, build and maintain solutions within a set of technology products and/or services; oversees the translation of business requirements and functional specifications into logical program designs, code modules, stable application systems, and software solutions
• Ensures the alignment, buy-in, and support of diverse stakeholders by building and maintaining trusting relationships with internal customers, third-party vendors, and senior management
• Resolves escalated issues throughout the development, configuration, and modification of integrated business and/or enterprise application solutions
• Creates and/or leads the creation of SOPs, KPIs, and overall operationalization of assigned services or applications
• Hires, trains, and develops talent for growth opportunities; monitors team/individual’s morale and engagement to maintain highly effective and collaborative environments
• Controls project risks by analyzing and identifying trigger events, establishing response and contingency plans and recommending ways to mitigate future risks
• Manages the completion of systems integration testing (SIT) and responsible for ensuring that user acceptance testing (UAT) is completed successfully
• Provides input for departmental budget and forecasting, and manages expenses associated with initiatives within scope of responsibility
• Responsible for the development, implementation, maintenance, support and scalability of robust, reliable and secure business and enterprise software solutions
• Partners with engineers and architects to ensure optimal technology solutions are built by the engineering team
• Ensures the alignment, buy-in, and support of diverse project stakeholders by building and maintaining trusting relationships with internal customers
• Influences and establishes best in class engineering practices through solid design decisions and tools
• Coordinates the estimation and execution of plans, schedules, and resource forecasts for the services or applications in his/her scope
• Manages multiple services or applications and provides resources in support of the applications by leveraging partnerships with technology teams, vendors, and business leaders
• Leads team through all technology solution development phases by ensuring team understands and adheres to company methodology, policies, standards, and controls
• Provides leadership to the team by attracting and hiring talented individuals, setting goals and communicating clear expectations, providing timely and constructive feedback as well as meaningful developmental opportunities, managing performance, providing resources and support as needed, and sponsoring and leading team members through change

Minimum Qualifications:
• Bachelor's degree in Computer Science, CIS, or related field
• 8 years of IT experience
• 4 years of experience in software engineering or related field
• 5 years working on project(s) involving the implementation of software development life cycles (SDLC)
• 3 years of experience leading project or technical teams with or without formal direct report responsibility; this includes experience providing technical direction, thought leadership, coaching and mentoring to team members

Preferred Qualifications:
• Experience with React, Angular, Java, Springboot, Kubernetes and Jenkins, Kafka messaging, Microservices, API management
• Knowledge of Couchbase, Mongo, Postgres or similar, as well as relational database
• Master's degree in Computer Science, CIS, or related field
• 3 years of leadership experience with direct report responsibility
• Experience managing operational and/or project financial budgets
• IT consulting experience
• Experience in IT Management in the retail industry
• 3 years of experience in software development in an agile environment
• Experience working with third-party vendors and/or software solution providers
• 3 years working in an IT Infrastructure Library (ITIL) framework
• Experience in an IT role requiring interaction with senior leadership

In most cases Lowe’s will not be able to provide sponsorship for roles located in the Tech Hub


About Lowe’s:
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States and Canada. With fiscal year 2020 sales of nearly $90 billion, Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.

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