Hawker
About the Job
Description
LEGENDS
Founded in 2008, Legends is a holistic experiential services agency with more than 1,500 full-time and 30,000 seasonal team members globally. Legends has five divisions operating worldwide - Global Planning, Global Sales, Hospitality, Global Merchandise, and Global Technology Solutions - offering clients and partners a 360-degree platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment.
The Venue:
George M. Steinbrenner Field is Spring Training home to the New York Yankees, as well as home to the Yankees Class-A Advanced Affiliate, the Tampa Tarpons. Aside from 80+ plus baseball games, George M. Steinbrenner Field also hosts numerous public and private events throughout the year.
Primary Position Purpose:
The Game Day Hawker is responsible for the assertive selling of food and/or beverage through the concourse and in-stand.
Responsibilities:
- Seeks ways to enhance the fan experience in unexpected ways
- Knows and lives by the 7 Pillars of L.E.G.E.N.D.S everyday through service, teamwork, continuous improvement, change and fun
- Obsessed with client satisfaction, asking, “How can I exceed your expectations today?”
- Maintains consistency in attitude and behavior
- Works to make a specific impression on our clients
- Approaches all tasks with a “can-do” attitude
- Presents a cheerful, positive manner
- Shows initiative and takes action with an appropriate level of independence
ONGOING FUNCTIONS:
- Responsible for walking and aggressively selling product through concourse and in-stand
- Performing inventories and settling cash sales after the event
- Offer the highest level of customer service to internal and external guests
- Maintain a professional attitude and appearance
- Product knowledge and stock replenishment
- Responsible for inventory control
Qualifications:
- Able to transfer high energy into sales
- Able to do math without a cash drawer
- Outgoing
- Able to work flexible hours (evenings, weekends, holidays)
- Able to work under pressure
- Effective interpersonal and oral communication skills
- Team Player
- Ability to walk up and down stairs, holding weight up to 20lbs
- Ability to work all major events, including: extended hours, nights, weekends, and holidays
- Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training