Float Customer Service Representative - Golisano Pediatric Specialties and Urgent Care - Naples

Lee Health
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Job Details

  • Location: Naples, FL, 34109
  • Date Posted: 2026-01-29
  • Employment Type: Full Time
  • Category: Customer Service Representatives
  • Req Number: 85313
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Description

🌟👶 Now Hiring: Customer Service Representative (Float) Pediatrics
High-Volume | Fast-Paced | Career Growth Opportunity

📍 Location:
Golisano Pediatric Specialties and Urgent Care - Naples

💼 Department: GCHSWF Pediatric Specialists Collier Clinic
🕒 Schedule: Full-Time | Monday Friday | 8:00 AM 5:30 PM
💰 Pay Range: $21.01 $24.69/hour
💵 External Starting Rate: $21.01/hour (above market)


💙 Calling All Customer Service Professionals in Naples & Bonita Springs!

Are you a Customer Service Representative ready to step into a high-energy, high-volume medical environment? If you thrive in fast-paced settings and love staying busy, this is your opportunity to transition into pediatric healthcare with a respected organization.

This role is perfect for candidates commuting from Naples and Bonita Springs who are looking for career growth, stability, and meaningful work.


🏥 What Makes This Role Exciting?

This is not your average front desk positionthis is a dynamic float role in a very high-volume pediatric setting.

You will rotate between:

👶 Pediatric Urgent Care (1st Floor)
Fast-paced, same-day visits constant movement, problem-solving, and patient interaction

🧩 Pediatric Specialty Clinics (2nd Floor)
Exposure to 15+ specialties including cardiology, neurology, endocrinology, and more


🚀 What Youll Be Doing

  • Patient check-in, registration, and scheduling
  • Insurance verification and referrals
  • Managing a high volume of patient interactions daily
  • Supporting providers, clinical teams, and families
  • Delivering exceptional customer service in a fast-paced environment

Who This Role Is Perfect For

Customer Service Reps who enjoy staying busy and challenged
Professionals ready to transition into healthcare
Candidates who thrive in high-volume, fast-moving offices
Individuals with strong multitasking and communication skills
Those who want long-term growth within a healthcare system

Medical office or pediatric experience is a plusbut not required if you bring strong customer service experience and the right mindset.


💰 Compensation & Growth

  • Competitive starting pay at $21.01/hour
  • Growth opportunities within Lee Health
  • Exposure to specialty pediatrics (huge resume builder!)

🎁 Benefits Youll Love

  • Medical, Dental & Vision Insurance
  • Retirement Plan with Match
  • Paid Time Off + Holidays
  • Tuition Reimbursement
  • Career Development Programs
  • Employee Discounts & Wellness Support

💙 Why Join Lee Health Pediatrics?

  • Work in one of Southwest Floridas leading pediatric centers
  • Build a careernot just a job
  • Gain exposure to multiple specialties
  • Be part of a supportive, team-driven environment
  • Make a real impact on children and families every day 👶

📢 Ready for a Fast-Paced Career Upgrade?

If you're a Customer Service Rep in Naples or Bonita Springs looking for something more dynamic, more rewarding, and growth-focusedthis is it.

👉 Apply today and bring your customer service skills into pediatric healthcare!


📋 Position Requirements

  • Education: High School Diploma or GED (required) | Associates preferred
  • Experience:
    • External: 2+ years customer service required
    • 3+ years medical office experience preferred (Epic a plus)
  • Skills: Strong communication, multitasking, problem-solving, and computer skills
  • Other: Must be flexible to float across locations; may include weekends/holidays

💡 If you love fast-paced work, high patient interaction, and staying on your toesthis role was built for you.