This position requires one employee to be located in each of the following locations:
-North/Northwest MS (Oxford, Clarksdale, Southaven)
-Jackson-Metro/Central MS
The Voice & Data Technician is responsible for the physical installation, testing, & troubleshooting of VoIP equipment, IP phone networks, and other network equipment including routers and switches. Must be proficient in VoIP and TDM voice services.
Work with customers to resolve any troubles and be proactive in trying to eliminate outages.
Work with customers, vendors and other companies to test new products. It is important to note that this work could require this person to fit in smaller spaces, lift equipment up to 50 lbs., etc. The Technician will be based in their local markets, providing onsite support for customers in that area and working from home when not onsite with customers. A company vehicle will be provided.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.
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-2+ year's professional experience installing, troubleshooting, deploying, dispatching, and/or maintaining VoIP systems using any of the following networking fundamentals: TCP/IP, Cisco/Adtran/Meraki routers & switches, APs, firewalls, command line configuration