Day-to-Day:
An enterprise insurance employer is looking for a group of Teleservice Representatives to join their Policy Owner Services group
Responsibilities will include:
Answering inbound calls from customers and assisting with any questions or concerns as it relates to their various products, policy benefits, claim payments, and policy changes.
Transfer calls to the appropriate department as it relates to the customer's needs.
Updating customer addresses and applying payments to their accounts.
This position will pay $18/hr.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Must-haves:
Minimum one year of customer service experience
High School Diploma
Strong written and verbal communication skills
Ability to be a quick responder
Self-starter mentality