A leading equipment solutions provider of ALD, ASD, Diffusion and CVD tools is looking for a highly motivated individual to join a dynamic team as a leader. Your responsibilities will include:
Assists with hiring and training of team members.
Oversees the daily workflow and scheduling of assigned team.
This includes scheduling of vacation, alignment of overtime requests, and ensuring coverage is available when personnel are out of the office.
Provides analysis for performance evaluations to management.
Ensures necessary equipment and tools are available to the team.
Collaborates with team to identify and implement improvements.
Resolves conflicts among team members and engages with management when needed.
Provides technical support to customers on operations, preventative and corrective maintenance of all product lines.
Instructs customer in proper operation and maintenance of our equipment.
Serves as a liaison with customer on technical or administrative matters for assigned project.
Provides feedback to service, sales and technical support groups on customer's needs and requests.
This role can pay between $75,000 and $90,000.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.
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Experience working on CVD or Diffusion toolsets
7-10 years of experience working in the semiconductor industry within field service.
Leadership experience managing and scheduling teams to perform installation and maintenance of equipment.