Insight Global is seeking a Billing & Data Customer Specialist to join a leading Veterinary Services
company located in the Greater Portland area. This role will be joining the Business Services &
Subscription team; the role is a unique combination of bookkeeping and customer service. This
team is part of the Customer Success Virtual Operations division, a dynamic team that is focusing
on improving the customer experience across all Veterinary Software billing functions.
In this role, you will participate in the groups data audit as part of their global billing transition into
SAP. This includes cross-referencing customer invoices across the system for tracking of accuracy.
With over 10,000 customers, this team has a large backlog, so it is imperative this individual is
sharp, has worked with data entry, accounting, or bookkeeping, and is organized. Additionally, this
person will occasionally respond in a professional manner to emails and phone calls from
customers inquiring about their invoices.
Compensation will be $20 - $25/hr, based on prior experience, education, and other intangibles.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.
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- 1+ years of experience (internship experience welcomed) of Data Entry, Accounting,
Bookkeeping, or Billing / Invoice management
- Basic, to intermediate experience with Excel, specifically with filtering, summing and V or X
Lookups
- Great professionalism and communication, with the ability to learn quickly
- Customer support / facing experience, ability to remain professional under stressful
circumstances