Beverage Manager

ISS World - Organic
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Job Details

  • Location: San Francisco, CA, 94105
  • Date Posted: 2022-04-27
  • Employment Type: Full Time
  • Category: Restaurant
  • Req Number: 16400
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Description

Beverage Manager

($500 Sign In Bonus)

 

 

Key Purpose

 

The Beverage Manager is expected to drive customer service, employee engagement, safety programs, signage, coffee bar supervision while satisfying the needs of the client and customer by providing high-quality, cost-effective food service operations. The Beverage Manager will participate and lead in establishing corporate employee training and development programs as instructed by the General Manager.

 

Success Criteria

 

  • Effective Team building
  • Solve any customer complaints or issues
  • Follow all food safety regulations
  • Staff scheduling
  • Hire and training new employees

 

Key Areas of Collaboration and Influence

 

  • Work with the GM and Executive Chef on team programming and safety
  • Work with GM on duties assigned

 

Ideal Candidate Experience

 

  • Experience in coffee systems with a high school diploma or equivalent.
  • Attention to detail
  • Bachelor's degree or culinary degree preferred
  • Ability to multitask
  • Ability to forecast supplies as needed
  • Ability to manage a budget
  • Interpersonal skills
  • Ability to give and receive constructive feedback
  • Ability to create restaurant policies for employees to follow
  • Shows ability to lead a team

 

Key Accountabilities

 

  • Day to day support of all Coffee bars
  • Tasks assigned as needed by the GM
  • Must comply with all ServSafe and HACCP programs and standards
  • Building strong customer relationships and delivering customer-centric solutions
  • Develop good customer relationships and address customer service needs
  • Manage purchasing, inventory, maintenance, and other operational functions to ensure monthly budgets are met
  • Demonstrate a high level of accountability and self-awareness
  • Build teams to be customer focused and solutions oriented, all while being flexible in constant change
  • Maintain service standards and CPEs of the client

 

Physical Demands & Work Environment

 

  • Work up to 8 hours a day on your feet, excluding breaks
  • Must be able to lift a minimum of 25lbs.
  • Come to work properly dressed according to the dress code
  • Employee must be able to work under pressure and time deadlines during peak periods

 

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.