Are you looking for an opportunity to learn about hospitality and be a future leader in the business?
Winners of Great Places to Work in the UK at Hilton we are always looking for amazing talent and future leaders to join our team.
This is an amazing opportunity to join the team at Hilton York as a Trainee Manager.
Working across different departments of the hotel you will get an in-depth knowledge of the hospitality industry while we support your personal training and development. As part of the Trainee Manager role, we will offer you a personalised training programme along with a nationally recognised level hospitality 3 qualifications.
This role is 18 months long and on the successful completion, you will be able to demonstrate the skills to be an assistant head of department within our business.
When programme milestones are achieved you will receive a salary increase as a recognition of your hard work and achievement. Across the 18 month period, there will be 3 salary increases.
What will I be doing?
- Working across all departments in the hotel to gain a strong working knowledge of the business operation. This will include Front of House, Food and Beverage, Housekeeping, Maintenance etc.
- Working to drive and develop excellent guest experience across the hotel
- Working to impact the guest experience delivered by the team members
- Acting as a role model for the team and lead by example at all times
- Working with the hotel leadership team to deliver business goals
- Working to manage and support team members to ensure that everyone has a great experience at work
What are we looking for?
- 12 months of work experience in either hospitality
- Someone who want to learn all departments and fully understand the hotel operation
- Enthusiastic, adaptable and can show you are ready for the next challenge in your career
- To be able to demonstrate outstanding customer service skills to put our guests at the heart of everything we do
- Excellent time management and the ability to prioritise tasks to meet business needs
- Excellent communication skills both verbally and written
.