Senior Project Manager, Focused Service PIP/FRCM

Hilton Worldwide (HWW)
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Job Details

  • Location: Memphis, TN, 38117
  • Date Posted: 2026-05-04
  • Employment Type: Full Time
  • Category: Project Management Specialists
  • Req Number: COR012HL
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Description

Job Description

***This role can be located in McLean, VA, Memphis, TN or can be Remote***

Our Architecture & Design Department delivers truly exceptional properties that delight our guests, reward our partners, and reflect the unique cultures of their geographical locations. With design and construction professionals across 16 locations, we have the advantages of a global presence as well as the benefits of local resources, skills, and expertise.

What will I be doing:
As the Senior Project Manager, PIP/FRCM Project Management - Architecture, Design & Construction, you will provide project management for hotel renovations within the Focused Service Brands that are required by a Product Improvement Plan (PIP) or Fixed Renovation Cycle. You will be responsible for providing technical guidance and mentorship, carrying out construction and design standards, monitoring renovation construction activities, and achieving compliance with the PIP scope and deadlines. This includes reviewing architectural and engineering documents, reviewing renovation progress through photographs, video, and other audiovisual means, and conducting on-site construction inspections. You will collaborate and work closely with other Hilton functions, including Design Services, Engineering Support, Food & Beverage Team, Spa and Fitness Team, Brand Opening Team, Brand Performance Support, and Quality Assurance.

More specifically, you will:

  • Initiate kickoff meetings with franchisees, external partners, and other Hilton Team Members for each project to explain the role of AD&C, share prototype drawings/standard drawings, and reinforce the PIP scope/timelines.
  • Actively review detailed architectural plans, specifications, construction submittals, and shop drawings ensuring compliance with Hilton standards.
  • You will work to immediately address issues to franchisees outlining issues that are non-compliant while also offering creative and thoughtful solutions.
  • You will conduct and participate in meetings, conference calls, and webinars as needed to explain Hilton requirements to franchisees and other external partners.
  • During renovations, you will review and track progress via technology (photographs, video, or other audio-visual means, e.g. “Facetime”).
  • When needed, you will travel to visit the project site during a renovation to ensure compliance with approved plans and submittals and address any issues immediately.
  • You will continually update project data in Hilton’s tracking system by providing accurate project activities and forecasted renovation start and completion dates.
  • Review and propose revisions to standards and prototype drawings as part of Hilton’s ongoing document maintenance/improvement efforts.

What are we looking for:
We believe success in this role will demonstrate itself through the following attributes and skills:

  • Ability to build trust and gain the respect of owners, developers, design consultants, contractors, and Hilton Team Members.
  • Outstanding written and verbal communication skills.
  • Flexibility to handle complex circumstances.
  • Solve problems efficiently and creatively while maintaining a high level of professionalism and integrity.
  • Ability to work independently and take total responsibility for multiple projects at a time while working in conjunction with the global support teams.
  • Resourceful with Microsoft Office Suite and experience with Blue Beam.
  • Extensive knowledge of means and methods of construction as well as the ability to recommend "on the spot" solutions to unforeseen construction problems.
  • General understanding of building systems: Mechanical, Plumbing, Electrical, Structural, and Civil.
  • Experience managing multiple projects from start to completion, experiencing all phases of the design and construction process.
  • Understand construction sequencing and can accurately forecast construction timelines and completion dates.

To fulfill this role successfully, you should demonstrate the following minimum qualifications:

  • Six (6) years of professional experience
  • Five (5) years of design, construction, and renovation experience in development, construction, and renovation projects
  • Proficiency in Microsoft Office (Excel, Word, PPT)
  • Travel as needed

It would be useful in this position for you to demonstrate the following capabilities and distinctions:

  • BA/BS/Bachelor's Degree in Architecture, Engineering, Design or Construction related field
  • Experience in hospitality industry in design construction renovation
  • Licensed or Certified in: Architect, Engineer, Interior Designer, (NCIDQ), Project Manager (PMP)
  • Experience with BlueBeam

What is it like working for Hilton?

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton! 

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of their role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, a 401(k) savings plan, paid time off, and our travel discount. The salary for this role varies by applicable and specialized experience and location (Colorado applicants: Please click here for additional information.). Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.