Restaurant Sales Manager - Waldorf Astoria Chicago

Hilton
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Job Details

  • Location: Chicago, IL, 60611
  • Date Posted: 2024-03-21
  • Employment Type: Full Time
  • Category: Admin/Clerical
  • Req Number: HOT0AFSJ
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Description

Waldorf Astoria Chicago is looking for a Restaurant Sales Manager to join the team in Chicago's Gold Coast!
This is an exciting time to join the team as the hotel is recently completed a full renovation to include the re-concepting of the food and beverage outlets.

This Forbes 4-Star property located in downtown Chicago has a Parisian-style charm with 214 rooms, 8,500 square feet of banquet space, and 4 food and beverage outlets. This includes a restaurant, 2 bars, and in-room dining.

Want to learn more?

What will I be doing?


As a Restaurant Sales Manager, you would be responsible for soliciting, securing and responding to customer inquiries regarding the purchase of food and beverage and use of event facilities in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
  • Solicit, secure and respond to customer inquiries regarding the purchase of food and beverage, rental of event facilities and purchase of ancillary services from the hotel
  • Host and entertain clients, conduct property tours, promote facilities and services and draft contracts
  • Communicate with and provide direction and supervision to team members to execute catering events
  • Respond to special guest requests in a timely, friendly and efficient manner

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits
- Hilton is proud to have an award-winning workplace culture ranking

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

  • Health insurance
  • Career growth and development
  • Team Member Resource Groups
  • Recognition and rewards programs
  • Go Hilton travel discount program
  • Best-in-Class Paid Time Off (PTO)
  • Supportive parental leave
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
  • : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

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