*** The location for this position is virtual/remote ***
Our Global HR team partners with our business leaders to attract, retain, and develop Hilton's most important asset, our Team Members.
What will I be doing?
As an experienced project manager, you bring structure, organization, and strategic clarity to complex, cross-functional learning projects. You are eager to engage with people, resilient, and confident in balancing multiple priorities. You have a proven track record of carrying out large-scale changes effectively across an organization. If this sounds like you, you should consider joining Hilton as a Manager, Learning Content & Delivery.
As a Manager, Learning Content & Delivery you will be a key member of the Global Learning Team supporting Hilton’s Learning & Development programs serving our diverse audience of Team Members around the world. In this role, you will establish learning project plans while managing scope, timeline, budget, tasks, and mitigating risks. You will lead a project team to articulate the goals and objectives of the project/program and establish benchmarks for success.
- Partner with learning consultants to examine the scope of work and determine the build or buy approach to the learning solution; work closely with procurement if a request for proposal is vital and evaluate vendors
- Establish comprehensive workflow processes, clarify roles and responsibilities, and ensure that plans, dependencies, issues, and risks are aligned with the overall project plan
- Manage project team as the main point of contact, interfacing daily with fellow members of the Learning/HR team as well as partners in the business, senior leaders, and external vendor partners
- Analyze and prioritize project activities, deliverables, and budget with realistic timelines
- Build and maintain templates and project-specific artifacts including project timelines, status reports, achievement progress, and project costs
- Achieve consensus among diverse and dissenting viewpoints, while effectively translating ideas into prioritized and impactful steps
- Ensure vendor partners adhere to contract agreed upon in scope of work; address and work to resolve any issues in quality of work or timeline discrepancies
- Guarantee adherence to legal, ethical, and regulatory requirements
What are we looking for?
We seek someone with strong personal, and organizational skills and the ability to balance multiple time-sensitive assignments simultaneously in a matrixed organization. We believe the success in this role will demonstrate itself through the following attributes and skills:
- Experience implementing learning projects across a global workforce
- Ability to establish and navigate within project constraints -time/quality/cost
- Knowledge of adult learning theory/instructional design
- Agility in dealing with ambiguity, change, and shifting priorities
- Ability to rally people of different fields to move in a common direction to achieve shared goals
- Strong time management, organizational skills, and effectively prioritize workload
- Strong communications skills, experience presenting to senior leadership, and ability to communicate complex ideas clearly
To fulfill this role successfully, you should demonstrate the following minimum qualifications:
- Five (5) years of professional experience
- Two (2) years of project management experience
- Two (2) years of Learning and Development experience
- Travel as needed (10%)
It would be useful in this position for you to demonstrate the following capabilities and distinctions:
- Seven (7) years of professional work experience
- Certified Professional in Talent Development (ATD), PMP, or similar certification
- Proficiency with project management tools such as Microsoft Project, Smartsheets, Trello, etc.
What is it like working for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, a 401(k) savings plan, paid time off, and our travel discount. The salary for this role varies by applicable and specialized experience and location (Colorado applicants: Please click here for additional information.). Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.