***This role can be located in Dallas, TX, McLean, VA, Memphis, TN or can be Remote***
From smartphone capabilities like Digital Key to Hilton Connected Room that allow for integrated entertainment, temperature, and lighting controls, Hilton’s Global Technology team is responsible for creating the hospitality experience of the future – for our guests, owners, and Team Members. Through innovative technology development and deployment, this team ensures Hilton has the technology needed to support our continued global growth while remaining at the forefront of hospitality technology innovation.
What will I be doing?
As the Lead Cyber Security Analyst, you will own responses to security incidents across the enterprise, using department policies, guidelines, and industry standards to remediate cases and restore normal business operations. You will balance business priorities, emerging threats, and standard methodologies to ensure the confidentiality, integrity, and availability of Hilton’s information assets. You will actively identify risks and craft concrete strategies to safeguard against future incidents.
You will play a significant role in maintaining the controls that enable our organization to operate efficiently, cost-effectively, and within compliance standards. You will also be charged with assisting others in interpreting, understanding, and applying information security policies and standards to mitigate information security risks. In this role, you will work closely with other members of the Information Security and Compliance organization in a coordinated and focused manner.
More specifically, you will:
- Improve Hilton’s full life-cycle incident response program, from pre-incident preparation to final incident report
- Provide mentorship and technical leadership to our Information Technology teams by referencing and implementing standard methodologies and approaches
- Ensure timely response and resolution to anomalous behaviors in a matrixed and outsourced environment
- Collaborate with business partners, key personnel, and internal groups to formulate technical response strategies to address information security incidents
- Assist in identifying and removing new malware variants as needed; sending samples to the anti-virus companies
- Correlate multiple data sources, fact-gathering and analysis, determine the best remediation strategy, and implement solutions until the incident is contained and resolved
- Update incident history in real-time and write final incident reports
What are we looking for?
We believe the success in this role will demonstrate itself through the following attributes and skills:
- Ability to communicate clearly and succinctly both verbally and in writing as well as interact and work with others in a collaborative fashion
- Ability to understand regulations and laws related to control requirements
- Ability to work efficiently and independently with minimal direction as well as work optimally in a multi-functional team in a sophisticated matrix environment
- Ability to interact with all levels of management
- Works with audit teams to facilitate cross-organizational auditing
- Able to judge boundaries, provide factual objectives opinions, rationalize, etc.
- Work in an environment with multiple opinions/views and remain objective and be a negotiator
- Knowledge of current technology and the ability to become familiar with new technologies
To fulfill this role successfully, you should demonstrate the following minimum qualifications:
- Seven (7) years of professional experience in Technology or related field
- Four (4) years of information security incident response experience
- Experience detecting and investigating anomalies, containing and remediating identified incidents, and securely investigating malware samples
- Experience writing incident reports for executive review
- Solid understanding of networking and security architecture for global environments
It would be useful in this position for you to demonstrate the following capabilities and distinctions:
- Bachelor’s Degree, or Associate’s Degree plus 6+ years of Technology related experience, or High School Degree/GED plus 12+ years of Technology related experience
- Nine (9) years of professional experience in Technology or related field
- Experience with web application firewalls, firewalls, IPS, network topologies and protocols, web content Directory, DNS, password management, DLP, logging, SIEM, and security event correlation, and analytics
- Knowledge of hotel-based systems and applications
- CISSP, CISM, CEH, CWSP, and GCWN certifications preferred
What is it like working for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of their role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, a 401(k) savings plan, paid time off, and our travel discount. The salary for this role varies by applicable and specialized experience and location (Colorado applicants: Please click here for additional information.). Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.