Be a part of the newest luxury hotel in downtown LA, Conrad Los Angeles! As part of the highly anticipated billion-dollar project, The Grand LA, this will be the 7th Conrad Hotel in the U.S. and the 1st in California.
Located in the most exciting state-of-the-art development to come to DTLA, this luxurious 28-story hotel will have over 300 rooms, a spa, 16,000 square foot rooftop with a pool deck, 12,000 square feet of event space, and 4 food and beverage outlets. This includes a signature restaurant, outdoor restaurant, lobby bar, and in-room dining all in partnership with Chef Jose Andres' award-wining restaurant group, ThinkFoodGroup.
The Grand LA combines lifestyle, arts, and culture to provide a truly unique experience in Los Angeles. It is at the epicenter of downtown LA’s cultural corridor across from the Walt Disney Concert Hall with two towers, a 45-story residential and 28-story hotel, and more than 176,000 square feet of retail space anchored by chef-driven restaurants and a collection of shops, entertainment, and hospitality.
Want to get an inside look? Take a virtual tour.
In this role as a In Room Dining Server you will be responsible for delivering and serving food and beverage items to guests in a timely, friendly and efficient manner in the hotel’s continuing effort to deliver outstanding guest service.
The ideal candidate will have previous in room dining food service experience. In room dining cashier experience preferred. FORBES experience preferred. The ideal candidate must possess basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. Knowledge of the appropriate table settings, service ware and menu items. Ability to read, speak and write the English language in order to communicate with guests. Ability to remember, recite and promote the variety of menu items. Ability to transport up to 30 lbs. on a continuous basis. Ability to operate beverage and toast equipment.
What will I be doing?
- Set up room service trays and tables in anticipation of incoming orders.
- Retrieve check from order taker, set table and pick up order from the kitchen or bar. When picking up, be certain that order is complete, i.e., all food, beverages, alcoholic beverages, and all condiments.
- Carry trays up to 30 lbs. or push wheeled carts to deliver room service orders to guests in a friendly and courteous manner to ensure guest satisfaction. After set up, present check and obtain payment. Delivers payment/signed check to order taker for closing.
- Assist bus persons in removing trays and tables from guest floors and returning them to designated locations.
- Prepare complimentary fruit baskets and deliver to guest rooms.
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!