We Are Hilton, We Are Hospitality!!!
Are you looking for the next step in your career? Come and join the UK’s best Workplace in 2021!
Hilton Syon Park is set at the edge of the 200-acre Syon Park estate, once the country home of the Duke of Northumberland.
This luxurious hotel offers 137 rooms over only 3 floors. Each room features marble finishes and balcony or terrace in some of them.
The property offers a variety of unique outlets. The marvellous Kallima Club Spa, where guest can enjoy a range of beauty treatments as well as as well as a splendid indoor swimming pool, whirlpool spa, sauna, steam room and a full equipped fitness centre.
The Restaurant “Mood in the Park” offers classic dishes, delicately built and prepared with locally sourced products. The wine and champagne list has been designed to harmonize with the dishes within each menu. A large range of cocktails and soft drinks are also available.
We are currently looking for a Conference and Events Assistant to join our amazing Conference and Events team in this fantastic property.
Working at Hilton Hotels you will benefit from:
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Service charge
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Free meals on duty
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Travel and food discounts: - 30 hotel nights from £35 per night plus 50% off F&B (subject to individual outlets)
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Holiday: 28 days including bank holidays (increasing yearly)
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Pension scheme
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Discounted dental and health cover
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High street discounts: with Perks at Work
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Free uniforms
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Grow your career: access to a network of 6500+ hotels across 100+ countries (subject to local right to work rules)
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Personal Development: programmes designed to support your career
A Conference and Events Assistant is responsible for assisting with set-ups and seating as well as managing queries to deliver an excellent Guest and Member experience while contributing to meeting departmental targets.
What will I be doing?
As a Conference and Events Assistant , you are responsible for assisting with set-ups and seating as well as managing queries to deliver an excellent Guest and Member experience. A Conference and Events Assistant will also be required to contribute to reaching departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Welcome guests in a polite and friendly manner
- Coordinate seating for customers
- Up-sell with latest departmental incentives
- Manage Conference and Banquet set-ups
- Ensure guests are billed accurately
- Follow cash handling procedures
- Manage guest queries in a timely and efficient manner
- Comply with company brand standards
- Strive to achieve departmental targets as part of the team
- Ensure cleanliness of work areas
- Comply with hotel security, fire regulations and all health and safety legislation
- Comply with local licensing laws
- Assist other departments wherever necessary and maintain good working relationships
- Be environmentally aware
What are we looking for?
A Conference and Events Assistant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude
- Good communication skills
- Committed to delivering high levels of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Food and Beverage and/or industry experience
- Knowledge of Food Hygiene Regulations
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!