Position Conference and Events Supervisor
Salary £10.85/ph
Hilton Brighton Metropole set on the Vibrant Brighton seafront in a beautiful 1890’s building
The hotels compromises of 340 guest bedrooms, 29 meeting rooms, 3 restaurants, health club with indoor pool and sauna.
Brighton Palace Pier, Royal Pavilion, the boutiques and bars of the Lanes and British Airways i360 viewing tower are all within walking distance.
Guests of this hotel will experience first-class service, distinguished by an unrivalled commitment to a personalised approach. We ensure a comfortable, luxurious stays all our guests, with guidance on locally immersive experiences where desired.
Benefits
The benefits of working for Hilton Brighton Metropole
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Working for the UK’s #1 Great Places to Work in hospitality
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Work/Life balance: Regular days off, flexible working
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Payment: Competitive salary
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Travel and food discounts with Hilton
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Holiday: 28 days including bank holidays (increasing yearly to max 33)
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Pension scheme, discounted dental and health cover
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High street discounts: with Perks at Work
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Free meals on duty
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Grow your career while having fun
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Personal Development: programmes at all levels to support your career
A Conference and Events Supervisor is responsible for supervising Conference and Banqueting operations to deliver an excellent Guest and Member experience while assisting with meeting department targets.
What will I be doing?
As a Conference and Events Supervisor, you are responsible for supervising Conference and Events operations to deliver an excellent Guest and Member experience. A Conference and Events Supervisor will also be required to delegate tasks in line with function sheets and assist with meeting departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Supervise Conference and Events operations
- Communicate and delegate in line with daily function sheets
- Able to work in all areas of Conference and Events including Bar, Restaurant, and Room Service
- Welcome guests in a polite and friendly manner
- Follow cash handling procedures
- Manage guest queries in a timely and efficient manner
- Ensure cleanliness of work areas
- Plan, organise and control the daily operations
- Ensure compliance of brand standards
- Represent needs of the team
- Assist Food and Beverage with achieving financial targets
- Assist Conference and Events Manager with training and developing the team
- Assist with annual and mid-year appraisals with team members under your responsibility
- Comply with hotel security, fire regulations and all health and safety legislation
- Comply with local licensing laws
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
What are we looking for?
A Conference and Events Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Previous Conference and Events experience
- Committed to delivering high levels of customer service
- Positive attitude
- Good communication skills
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Experience in the hotel industry
- Experience in supervising and/or delegation
- Willingness to develop team members and self
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!