SCHEDULE DETAILS:
This position requires you to be able to work schedules including mornings, evenings, weekends and holidays.
ADDITIONAL RESPONSIBILITIES INCLUDE:
- Develops and performs all facets of the events in a manner to ensure outstanding Profit per Tour statistics on the program.
- Implements site inspections, permit hearings, planning meetings and event execution.
- Builds strategic relationships with national partners to improve the working environment, event quality and customer satisfaction.
- Communicates with site-level Project Directors, as well as Marketing Directors and Sales Managers on an ongoing basis to ensure events are on schedule and all goals are met.
- Builds and maintains positive relationships with event vendors.
- Researches and stays up-to-date on event trends.
- Provides outstanding customer service in accordance with the Company standards.
- Serves as the point of contact to provide feedback and traffic event marketing efforts in a timely manner between various stakeholders and vendors
- Communicates, coordinates, and collaborates with internal stakeholders including securing alignment, overcoming objections, gathering data, presenting findings, managing timelines, and ensuring compliance to the project plan
- Provides status reports updates of event projects to senior leadership, with the ability to identify and explain variances from original plan/budget. Transitions projects accordingly to business stakeholder to provide ongoing support, vendor management, and program management for existing programs and various external partners
Requirements:
- Three years of related experience and a proven track record with project management, inter departmental communication / collaboration, marketing, or client support/management in the Vacation Ownership, Real Estate, Travel Club, Hospitality or comparable industries.
- MSOffice, SharePoint
- Excellent client management, project management, communication, and interpersonal skills.
- Detail oriented with strong analytical and problem-solving skills.