Call Transfer Agent - $2,500 Performance Bonus

Metro Center Orlando Hgv Office Orlando, FL

About the Job

Job Description

At Hilton Grand Vacations you will lead future and existing Club Members to their ultimate vacation lifestyle by joining our world-class Call Center Team. With more than 325,000 Club Members, a remarkable global presence, and travel opportunities to suit nearly every vacation type and interest, Hilton Grand Vacations offers high-income potential for top-performing sales associates. Top Call Transfer Agents have a passion for our vacation ownership program, a desire to help discerning travelers explore the world, and they are adept at explaining the benefits of the Hilton Grand Vacations experience to potential Club Members.



When you join Hilton Grand Vacations, you’ll be welcomed into a culture of inspiration − where a diverse group of Team Members help one another thrive, stand out for who they are and what they bring to the team, and take pride in the high-quality vacation experiences and products we offer our customers.



Are you a result oriented and persuasive sales professional? Then Start your next adventure by joining our elite sales team! Every single day will be a new opportunity for you to improve the lives of our guests, reach your personal income goals in a base plus sales commission environment and accelerate your career. The ability to be punctual, establish rapport, overcome objections and meet sales goals are vital to success in this role.



Call Transfer Incentive Plan includes Weekly, and Sales Incentives.

New hire are also eligible to receive up to $2,500 in performance bonuses.  To learn more, please discuss program details with our recruitment team.

Yearly Earning Potential: Our top performers average $100,000+ per year

We are looking for a self-starter with a deep desire to succeed is our ideal candidate. Self-motivated, persuasive and sales driven. Individuals can earn confidence by overcoming challenges and appreciating the advantages of working in sales. It is important to be teachable and ready to learn.  Has a calm, outgoing, and professional demeanor and strives to provide superior customer service!



As a Call Transfer Sales Agent you will address the customer in a professional and welcoming manner, clarify the specifics and advantages of the heavily discounted getaway package, answer questions, and discuss objections using our sales approach. Your primary goal as a call transfer agent is to qualify our callers and sell our highly discounted vacation packages to preview our luxurious resorts. These tours are created to promote our breathtaking resorts, which offer the customer the possibility of building lasting memories with vacation ownership.



Why do Team Members Like Working for us:

  • All of our leads are inbound transfers (No outbound calling)!
  • We remained open and working full time through the pandemic.
  • We have social distancing measures, temperature checks, frequent cleaning and the use of PPE. For more information you can visit
  • Excellent health care options (medical, dental, and vision that encourage preventative care)
  • Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation
  • All new Team Members are automatically enrolled in the HGV Retirement Savings Plan
  • Our Go Hilton Team Member Travel Program offers up to 30 room nights per year at our employee rate and 50% off at participating hotel-operated restaurants. Pass the savings on to family and friends since HGV allows you to share up to 70 additional discounted room nights per year
  • Employee Stock Purchase Plan become an owner in our company. Eligible team members can purchase HGV common stock at a discount,
  • And so much more

Minimum Qualifications:

  • High School Diploma or GED
  • Must be able to work flexible shifts to include weekdays, evening and weekends
  • Pervious sales experience/ telesales experience is preferred
  • Previous sales and marketing experience in a similar luxury goods or services sector is a plus
  • Individuals who are financially driven
  • A sharp professional image with the ambition to make things happen.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.