Call Center Representative

Hilton Grand Vacations (HGV)
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Job Details

  • Location: Las Vegas, NV, 89118
  • Date Posted: 2026-05-22
  • Employment Type: Full Time
  • Category: Customer Service Representatives
  • Req Number: 19713-992259722
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Description

Launch  or Grow Your Sales Career with Hilton Grand Vacations

At Hilton Grand Vacations, we believe great careers are built on connection, energy, and opportunity—and that’s exactly what you’ll bring to our team.

As a Call Transfer Sales Agent, you’ll connect with guests who have been transferred from our partners and introduce them to exclusive, discounted vacation packages. Your role is to build excitement, create value, and convert those conversations into sales.

Join us for Walk-In Interviews – Mondays & Wednesdays from 11 AM to 3 PM

  • 5555 Badura Avenue, Ste # 160, Las Vegas, NV 89118
  • Business casual attire required

 

What You’ll Earn

  • Hourly base pay + uncapped commission
  • Average earnings: $65,000+ annually
  • Top performers: $85,000+ annually

 

Additional Earning Opportunities

  • PM shift differential
  • Higher hourly pay for PM weekend shifts
  • Sign on bonus up to $2500(ask recruiter for details)
  • Employee referral bonus opportunities

 

What You’ll Do

  • Connect with guests over the phone and introduce personalized vacation experiences
  • Promote and sell mini‑vacation packages across our resort portfolio
  • Use proven sales techniques (we’ll train you!) to handle objections and close confidently
  • Share compelling, accurate information about Hilton Grand Vacations resorts and offers

 

Training & Benefits

  • Paid training (4 weeks): Monday–Friday, 8 AM–4 PM
  • Day 1 benefits: Medical, dental, vision
  • Travel perks & resort discounts
  • 401(k) + PTO after 90 days
  • Career growth with a recognized, global brand

 

Who Thrives Here
We’re looking for motivated, financially driven individuals who are energized by performance and excited to grow their income. Many of our top-performing sales professionals come from a wide range of industries, including: Finance, Investments, Real estate, Luxury goods, Fundraising, Debt consolidation, Entrepreneurship, Automotive (car) sales, Hospitality, Telesales, Insurance, Solar, Door-to-Door, Furniture, Mattress sales, and personal services.

What We’re Looking For

  • A positive, customer-focused communicator who enjoys helping others
  • Strong multitasking skills and the ability to navigate multiple systems
  • A passion for sales and achieving goals
  • High school diploma or equivalent

 

Preferred:

  • 1+ year of sales or telesales experience
  • Call center or hospitality background
  • Microsoft Office proficiency (Outlook, Word)
  • Timeshare experience is a plus

 

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.