Automotive Finance Manager

Herb Chambers Companies
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Job Details

  • Location: Westborough, MA, 02368
  • Date Posted: 2024-01-02
  • Employment Type: Full Time
  • Category: Manufacturing/Production
  • Req Number: 1992
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Description

Herb Chambers Honda of Westborough has an immediate opening for an experienced Finance Manager at a high-volume dealership!

Job Purpose:

Provides insurance and financing services to automotive customers by verifying sales information; determining need for financing; evaluating customer creditworthiness; preparing financing and legal documents; selling products and services; maintaining rapport with customers.

Duties:

  • Determines desire/need for automobile financing by interviewing customer; exploring payment options.
  • Verifies automobile purchase information by reviewing sales contract data; conferring with sales department; making adjustments as needed.
  • Determines customer creditworthiness by studying customer credit application; obtaining credit reports; analyzing information; comparing customer evaluation to organization standards; searching for lenders in information system; forwarding applications to lenders; conferring with loan underwriters and loan processors; obtaining stipulations when required; approves or rejects loan.
  • Prepares transaction documents by completing loan agreements, Department of Motor Vehicle registration, and related documents.
  • Confirms automobile sales contract information by disclosing data, provisions, finance charges, and interest rates to customer; ensuring understanding of content.
  • Sells products and services by reviewing desire/need for automobile insurance, credit insurance, extended warranties, anti-theft devices, appearance protection packages, etc.; explaining options, provisions, and premiums.
  • Maintains dealership reputation by building and maintaining customer rapport; answering questions; providing information; resolving discrepancies and dissatisfactions; maintaining a satisfactory Customer Satisfaction Index; complying with federal, state, and local regulations; helping others comply.
  • Maintains customer confidence and organization stability by keeping information confidential; helping others comply.
  • Prior experience required
  • Must have a proven track record of high CSI and performance
  • Must operate with integrity and have a strong work ethic